• King Suite
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  • Hotel Atrium
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  • Historic Westport
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Embassy Suites by Hilton Kansas City Plaza

1941 reviews on TripAdvisor
Hotel
Open 24 Hours·12:00 AM - 11:59 PM
  • Mon:12:00 AM - 11:59 PM
  • Tue:12:00 AM - 11:59 PM
  • Wed:12:00 AM - 11:59 PM
  • Thu:12:00 AM - 11:59 PM
  • Fri:12:00 AM - 11:59 PM
  • Sat:12:00 AM - 11:59 PM
  • Sun:12:00 AM - 11:59 PM
Located in the heart of downtown near Country Club Plaza and Westport, the Embassy Suites Kansas City - Plaza hotel is within walking distance to the city's pre... more
Located in the heart of downtown near Country Club Plaza and Westport, the Embassy Suites Kansas City - Plaza hotel is within walking distance to the city's premier shopping, dining and entertainment district. Complimentary shuttle service within a two-mile radius provides easy access for business travelers to nearby corporations. Relax with a swim in the bi-level indoor pool with a whirlpool and sauna. Let our seasoned sales and catering staff assist in planning a successful meeting at our Kansas City hotel in 10,000 sq. ft. of flexible space. Our spacious all-suite Kansas City hotel rooms offer a private bedroom and living area, two televisions, refrigerator and microwave.... less
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Reviews

  • O7215NJjohns
    2/5/2018
    Staff friendliness was virtually nonexistent. At one point, I had a question and went to the front desk. The staff member I needed to speak with was on a personal call and I had to wait until she com... moreStaff friendliness was virtually nonexistent. At one point, I had a question and went to the front desk. The staff member I needed to speak with was on a personal call and I had to wait until she completed that call before she addressed me. Once I did have her attention, she was polite, but disinterested in providing any information for going the extra mile to be friendly during our interaction. Overall, she was perceived as being annoyed at my questions... less
  • lyndra s
    1/31/2018
    I was charged a cleaning service fee because the manager started it was bottles of juice left on the table, there were bags of trash, and I wasn't made aware of a cleaning service fee or I would have ... moreI was charged a cleaning service fee because the manager started it was bottles of juice left on the table, there were bags of trash, and I wasn't made aware of a cleaning service fee or I would have cleaned it myself and Taken out all the trash! Manager stated the fee is $250.00... less
  • CKV81
    1/30/2018
    The front desk and cleaning staff went above and beyond to make this stay to celebrate my birthday special. I hope that the staff truly enjoy working there as much as they seem to. The hotel is in a g... moreThe front desk and cleaning staff went above and beyond to make this stay to celebrate my birthday special. I hope that the staff truly enjoy working there as much as they seem to. The hotel is in a great location too, with a short walk to the Plaza (although there is also a free shuttle for those that need/want it).... less
  • 270toddf
    1/29/2018
    There were ants in the happy hour food. Room smelled musty, both sinks drained slowly, no hot water in shower. Had to move to another room. Facilities seem to be old and worn out. Need a full reno... moreThere were ants in the happy hour food. Room smelled musty, both sinks drained slowly, no hot water in shower. Had to move to another room. Facilities seem to be old and worn out. Need a full renovation for us to try again!... less
  • kandO8678SN
    1/29/2018
    We gave our daughter a choice to have a birthday party or a trip and she chose LEGOLAND in Kansas City. We booked this hotel because the of reviews and picture of the pool. Both were accurate. Grea... moreWe gave our daughter a choice to have a birthday party or a trip and she chose LEGOLAND in Kansas City. We booked this hotel because the of reviews and picture of the pool. Both were accurate. Great location, the staff goes above and beyond. I let them know it was our daughters birthday before we left for Kansas City and they made the room special for her by putting together a special basket just for her. It made her day.... less