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Embassy Suites by Hilton Kansas City Plaza

2515 reviews on TripAdvisor
Hotel
Open 24 Hours·12:00 AM - 11:59 PM
  • Mon:12:00 AM - 11:59 PM
  • Tue:12:00 AM - 11:59 PM
  • Wed:12:00 AM - 11:59 PM
  • Thu:12:00 AM - 11:59 PM
  • Fri:12:00 AM - 11:59 PM
  • Sat:12:00 AM - 11:59 PM
  • Sun:12:00 AM - 11:59 PM
Located in the heart of downtown near Country Club Plaza and Westport, the Embassy Suites Kansas City - Plaza hotel is within walking distance to the city's pre... more
Located in the heart of downtown near Country Club Plaza and Westport, the Embassy Suites Kansas City - Plaza hotel is within walking distance to the city's premier shopping, dining and entertainment district. Complimentary shuttle service within a two-mile radius provides easy access for business travelers to nearby corporations. Relax with a swim in the bi-level indoor pool with a whirlpool and sauna. Let our seasoned sales and catering staff assist in planning a successful meeting at our Kansas City hotel in 10,000 sq. ft. of flexible space. Our spacious all-suite Kansas City hotel rooms offer a private bedroom and living area, two televisions, refrigerator and microwave.... less
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Reviews

  • denae344
    2/17/2020
    I came to Kansas City alone to see my daughter, who is having a rough patch in her life. I dreaded the trip. My family could not come with me. I felt lonely. I decided to go get happy hour, as the Emb... moreI came to Kansas City alone to see my daughter, who is having a rough patch in her life. I dreaded the trip. My family could not come with me. I felt lonely. I decided to go get happy hour, as the Embassy Suites Kansas City Plaza had some free snacks from 5:30 to 7:30. I went down and immediately Kim, the bartender, smiled and engaged me in conversation. Despite the busy-ness of a Friday night (and Valentine's Day no less) she laughed at all my jokes. I had such a wonderful time (by myself) I went back the next evening. That night, I met Andre, the other bartender. These people acted like I was an old friend! They engaged me while still helping other customers. I watched for a few hours as they served people with enthusiasm and friendliness. I felt better. I was better. My trip was no longer lonely, wasn't sad and depressing. These are the people you NEED in your hotel, to reach those in a rough patch who are alone. I cannot say enough about Kim and Andre. I have to come back several times this year to visit my troubled daughter, and every time I will stay at the Embassy Suites so I can visit with Andre and Kim and all the other staff who were so kind. Thanks for helping me through a rough patch in my life, and keeping my mind off of my troubles. You guys made a painful, lonely experience, doable and easy. That is what a bartender and a hotel SHOULD do. I love you guys and hope others see you for who you are! Great people. Kind faces. And real friends. See you in a few months! Dena... less
  • mharris2020
    2/14/2020
    Older hotel. Renovating parking garage, but there’s parking albeit dark and creepy. Breakfast wasn’t up to par for my stay. I had a 7am appt so was down there to eat by 6:15am. No oatmeal, no serving ... moreOlder hotel. Renovating parking garage, but there’s parking albeit dark and creepy. Breakfast wasn’t up to par for my stay. I had a 7am appt so was down there to eat by 6:15am. No oatmeal, no serving spoons for fruit or yogurt, milk but no coffee creamer, was told they were out of cream cheese for bagels. Just not the quality I’d expect from Embassy. Fitness center was good. Two treadmills, elliptical, free weights, exercise balls & bands, filtered water to drink, clean towels ... I had a good workout while I was there.... less
  • countrystampede
    2/9/2020
    Ginger at breakfast was great! Very helpful and friendly. We were split into two rooms at check in (about 7:30 pm.). Not ideal but worked out ok. Breakfast was good, bed was comfortable. Quiet in ... moreGinger at breakfast was great! Very helpful and friendly. We were split into two rooms at check in (about 7:30 pm.). Not ideal but worked out ok. Breakfast was good, bed was comfortable. Quiet in the room but the pool area was crazy with kids on Saturday night.... less
  • Chelsyhess
    2/8/2020
    Michael is a GREAT bartender/ happy hour host! Conversational to everyone and kept the line/drinks coming in a timely manner. The longest wait was maybe a few minutes at most. Will definently book aga... moreMichael is a GREAT bartender/ happy hour host! Conversational to everyone and kept the line/drinks coming in a timely manner. The longest wait was maybe a few minutes at most. Will definently book again! :)... less
  • Stay50279505620
    2/7/2020
    Not worth the money we spent. Got a suite so my family of 5 each could have rooms and individual beds spent $300+ a night I definitely had better rooms at competitors for that money. Definitely the Lo... moreNot worth the money we spent. Got a suite so my family of 5 each could have rooms and individual beds spent $300+ a night I definitely had better rooms at competitors for that money. Definitely the Lowest part of our trip. Only upside to the hotel was the 2 ladies doing breakfast. Other than them the staff was truly uninspired.... less