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Renaissance Oklahoma City Convention Center Hotel

589 reviews on TripAdvisor
Hotel
Open 24 Hours·12:00 AM - 11:59 PM
  • Mon:12:00 AM - 11:59 PM
  • Tue:12:00 AM - 11:59 PM
  • Wed:12:00 AM - 11:59 PM
  • Thu:12:00 AM - 11:59 PM
  • Fri:12:00 AM - 11:59 PM
  • Sat:12:00 AM - 11:59 PM
  • Sun:12:00 AM - 11:59 PM
The Renaissance is the premier upscale hotel, in the heart of downtown Oklahoma City. Connected to Cox Convention Center. Located steps from the Bricktown Canal... more
The Renaissance is the premier upscale hotel, in the heart of downtown Oklahoma City. Connected to Cox Convention Center. Located steps from the Bricktown Canal & Entertainment District, the Chesapeake Arena, & the Boathouse Adventure District.... less

Reviews

  • gtreadgold
    6/3/2018
    I arrived late on a rainy night and was met by the most charming valet ever encountered on a trip. Check in was a breeze and my room was comfy. The shower mechanism was a tad challenging. This h... moreI arrived late on a rainy night and was met by the most charming valet ever encountered on a trip. Check in was a breeze and my room was comfy. The shower mechanism was a tad challenging. This hotel is nicely situation downtown -walkable to most attractions.... less
  • John S
    5/25/2018
    My wife and I stayed at the Renaissance over the weekend where we met our Daughter’s family for our grandsons 12th birthday. The stay was without issue, rooms were large ( we were upgrade to a king s... moreMy wife and I stayed at the Renaissance over the weekend where we met our Daughter’s family for our grandsons 12th birthday. The stay was without issue, rooms were large ( we were upgrade to a king suite) and beds and Lenin’s were newer and comfortable. Bath was very large for hotel bathroom and extra seating area and large windows made for a very nice weekend. The breakfast buffet brunch was excellent and a good value with a wide selection . We walked around some and felt safe in this area of downtown. It is close to the brickyard and entertainment district of OKC . Hotel is located just north of Hwy 40 and west of Hwy 35/77 very accessible from either major route.... less
  • BRobertW
    5/14/2018
    We stayed 5 nights in May. The 2nd night I awoke at midnight to someone shampooing the carpet in the room next to mine. I called the front desk and was told they would contact security and have him st... moreWe stayed 5 nights in May. The 2nd night I awoke at midnight to someone shampooing the carpet in the room next to mine. I called the front desk and was told they would contact security and have him stop. 15 minutes later he was still banging around. I called the front desk and was told they would contact security and have him stop. 15 minutes later I went to the front desk and asked for the manager. She said they would call security to have him stop. 3 times told the same thing. No result until I had to get dressed and go to the front desk. The manager said she would comp my room for the night. The next morning I checked and that hadn't been done. I spoke to another manager who said they would comp the room. When I checked out 3 days later it still hadn't been completed. You expect management to do what they say.... less
  • Buddy L
    5/9/2018
    I have stayed over 300 nights in Marriott properties and this facility ranks as the worst. Outside of the locks on the doors I don’t think they have invested $1 in the building since they opened. I en... moreI have stayed over 300 nights in Marriott properties and this facility ranks as the worst. Outside of the locks on the doors I don’t think they have invested $1 in the building since they opened. I ended up staying in two rooms and both room had the same issue with the beds....all four beds were so old they looked like U’s from the side.... less
  • Theodora K
    4/30/2018
    Website makes this place look great (deceiving), does need an upgrade on furniture. Our main issue was when we first checked in. A friend booked our hotel for us, but forgot to put our name as the gue... moreWebsite makes this place look great (deceiving), does need an upgrade on furniture. Our main issue was when we first checked in. A friend booked our hotel for us, but forgot to put our name as the guest to allow us to check in. Spoke to three different staff members who refused to help us since our name was not listed. Not once did they offer any type of customer service. Would have expected someone to say, feel free to use the lobby until your friend calls back or something of the sort. They were ready for the next person... Most helpful were the valet employees, they understood what we were going through and let us keep our car up front till things were figured out. We had waited two hours before things were cleared up. Customer service needs some education. I have attached pictures of our room as well. Probably will not stay here again. Employee who worked at the bar was on his cell phone the entire time, my husband had to get his attention. Beds and pillows were comfy though, thankfully.... less