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TripAdvisor Reviews
4.5 2264 reviews
- 5 star 1506
- 4 star 414
- 3 star 175
- 2 star 96
- 1 star 72
One the best stays of my life. This is customer service at its best. Stayed May 2024 in NYC during a long weekend. Spent 5 nights in a suite and adjoining room on floor fifty two. They train their... More
Every single staff member went above and beyond. Special shout out to Michael the Concierge. So incredibly knowledgeable and kind. Rooms are beautiful and clean. Indoor pool a plus with wonderful pool... More