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TripAdvisor Reviews
4.5 2269 reviews
- 5 star 1507
- 4 star 414
- 3 star 175
- 2 star 96
- 1 star 73
I have a list of disappointments.1. Had to go back to reception to have our bags delivered.2. Room smelled like cigarettes and had to request them deodorize it.3. Bed is rock hard and I had to sleep... More
One the best stays of my life. This is customer service at its best. Stayed May 2024 in NYC during a long weekend. Spent 5 nights in a suite and adjoining room on floor fifty two. They train their... More