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  1. Find answers to questions about benefits, claims, prescriptions, and more. Find FAQs By State. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.

  2. Save Time With Live Chat. Find the information you need about your health care benefits by chatting with an Empire representative in real-time. Log in to Empire.com or use the Sydney Health app to start a Live Chat. Sydney Health is accessible for members who use the Engage Wellbeing app, but features are limited.

  3. Anthem offers specific pharmacy information for our members, employers, brokers, and providers. If you need more from us, Access Pharmacy Information Overview. Search your plan’s drug list, find a pharmacy, and learn about medication costs.

  4. Feb 20, 2024 · One of the benefits of an HDHP is that monthly premiums are lower than traditional health plans, and the savings is typically realized for both employees and employers. For example, in 2023, employers paid an average of $7,399 in premiums per employee on a single PPO plan. In contrast, they paid $6,561 in premiums per employee on a single HDHP ...

  5. Feb 8, 2024 · The Sydney Health mobile app provides access to your health plan information — all in one place. Use the Sydney Health app to: Search for doctors, hospitals, labs, and other healthcare providers in your plan’s network. Check costs for care before you see a doctor. Bring up your digital member ID card. See what your plan covers.

  6. Feb 8, 2024 · If you no longer qualify for Medicaid, we can help you find the right health coverage. Anthem Individual and Family plans can be an affordable option for you and your family. Talk to a health plan consultant: 833-828-6962 (TTY: 711) Mon-Fri, 8 am to 8 p.m. ET, 8 a.m. to 7 p.m. CT, 7 a.m. to 6 p.m. MT, 7 a.m. to 5 p.m. PT.

  7. How To Submit An Anthem Claim Yourself. Typically, your doctor or provider, especially if they’re in your plan, will submit the claim for you. In some cases when you visit a doctor outside your plan, you may have to do this yourself. You can access claim forms in our Forms Library. Here are some steps to make sure your claim is processed ...

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