Search results
Check your account balance, bills, payment history and tariff information; See how much energy you use around the home and get personalised energy-saving tips in Energy Hub (smart meters only) Get updates and reminders; Switch between different energy accounts or properties; Get help fast — check our FAQs, or send us a WhatsApp or SMS message
Your EDF account details. Next we'll need the account holder's details please. You can find your account number on any letters we've sent or in your welcome email. First name. Last name. Account number. Correspondence Postcode. Back. Registration page to sign up to MyAccount.
As part of Ofgem guidance and your Statement of Terms, we're required to verify the meter reading on your generation meter every two years. We will need to obtain a meter reading and verify the meter serial number. The verification result will also be shared with Ofgem.
My EDF accout details are 'wrong' You need to set up MyAccount using: The same last name that appears on your bills (if more than one person is named on your bills, please set up MyAccount in the primary account holder's name) The account number that appears on your EDF bills, emails and letters; The postcode of the address that your bills are ...
If we don’t manage to get it from you, we’ll send you an estimated bill. What is MyAccount? Find out how to manage your energy account in MyAccount – and see the type of things you can do, like viewing your bills and submitting your meter readings.
Moving out with EDF is easy. Go to ‘Moving Home’ in MyAccount up to 14 days before your move, or up to 90 days after it – and follow the steps provided. You'll need to know your moving out date and a forwarding address for your final bill. Depending on when you tell us, we may ask for your final meter readings too.
It is best to only send a meter reading when we ask for one or if your prices are changing. You also don't need to if you have a smart meter that sends readings for you. Find out if your smart meter is sending us readings. Give a meter reading What happens after I give my meter reading? Here's what happens if you give us a meter reading:
