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  1. Oct 22, 2020 · Posts: 399 Forumite. 22 October 2020 at 6:42PM. I have received an email from my supplier EDF saying my meter needs replacing. They are urging me to book a time. I have lived where I am for five years, I have Economy 7 as only Storage Heaters for heating and electric for cooking, no gas to property. For the past few years they would regularly ...

  2. Apr 11, 2012 · EDF - Automatic Credit refund. I have discovered I am currently in credit with my gas and electricity account, to the sum of £399. My account is with EDF and I pay by Direct Debit on a monthly basis. "My Yearly Review" by EDF happened in February and it showed a account balance of £297 in credit. I phoned them up yesterday (10th April), as I ...

  3. Sep 3, 2012 · Hi all, I'm hoping someone can help/give me some advice. I've been trying to close an account with EDF after moving out of the property early last month. I have now contacted them 5 times to close this account and send me the final bill, yet the account is still running and no bill has arrived. This weekend I recieved a final demand letter for ...

  4. Dec 13, 2011 · Since the changes back in November I now have 1, 12-digit, dual fuel account number and have had to re-register on My Account with this. The old login details don't work anymore, and My Account only shows the new dual account number, not the old separate ones. My old bills and usage data don't seem accessible anymore.

  5. You can find your account number in MyAccount and on your EDF bills, email and letters. See if your prices are changing or give a meter reading in myAccount. You don't need to give a meter reading if you have a smart meter that sends readings for you. Find out if your smart meter is sending us readings What happens after I give my meter reading?

  6. Oct 17, 2023 · Many providers do VARIABLE monthly direct debit where the meter is read every month (either by you, or a smart reading), a bill is produced, and then the amount on it is taken, you need to ask EDF if they offer that option. This will also reduce your unit rates. Quarterly billing is an archaic relic which costs your more and the supplier more.

  7. Or register with your account number, last name and post code to get started. If you're having any problems getting started with the app, get in touch . Please be aware that our app isn't available for traditional prepayment meters (not smart).

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