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  1. Learn how to find which version of Windows operating system your PC is running and device specifications.

  2. For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.

  3. Fix Wi-Fi connection issues in Windows. Learn how to connect to a Wi-fi network in Windows and manage your current network connections.

  4. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

  5. There are several different ways for family members and organizers to leave or be removed from a Microsoft family group depending on their role. Before leaving, family members and organizers should remove saved places and location alerts they would not like to remain in the group.

  6. If you can’t get email, browse the web, or stream music, chances are you’re not connected to your network and can’t get onto the internet. To fix the problem, here are some things you can try. Windows 11 Windows 10 Windows 8.1 Windows 7.

  7. Securely browse the web in Microsoft Edge. With online threats getting more advanced day by day, it is important to prioritize the safety of your web browsing. Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information.

  8. Use the search box to find your apps, files, settings, help, and more on Windows—plus unlock the power of the web with quick access to online information like time zone conversions, fact lookup, trending searches, and search results for navigating to websites faster.

  9. Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.

  10. Choose which OneDrive folders to sync to your computer. If you don't want to sync all of your folders in OneDrive to your computer, you can use the OneDrive app for Windows and macOS to select which folders you'd like to have visible in File Explorer or Finder.

  11. If your current version of Office is a one-time purchase (non-subscription) version of Office such as Office Home & Student or Office Home & Business, to upgrade, you'll need to buy the latest version.

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