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We've given you the answer for account numbers starting with '67' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. The easiest way to give your meter reading is by logging into MyAccount.
When you switch to EDF, we do the legwork for you. Just choose the best energy tariff for you – and we'll do the rest. Here's how to switch in four easy steps: Get a quick quote, choose your tariff and buy online. We'll talk to your current supplier so you don’t have to. We'll contact you when we’re ready for your meter reading (s).
Yes, businesses which use small amounts of energy are classed as “de minimis”. You'll fall under domestic use, even when the supply is to a business customer. This means that they will automatically be subject to VAT at 5% and will be excluded from CCL (no requirement to produce a certificate).
Costs based on Ofgem's typical annual consumption positioned against projected Standard (Variable) consumption costs of April 2024 to March 2025. Ofgem estimates the typical household in Britain uses 2,700kWh of electricity, 11,500kWh of gas. Find out how to find the answers to your Energy Hub questions by going to our Energy Hub help centre in ...
Electricity meter Do you have a meter exchange letter? If it's time for a meter exchange, it means your old meter has reached its 'best before' date. It has to be removed and swapped for a new one. Your letter will be from your energy supplier (e.g. EDF). They'll arrange a time to come out to replace your old meter with a new one.
We've given you the answer for account numbers starting with 'A' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. Please get in touch. One of our energy specialists will help you find your answer – please get in touch.
A smart PAYG meter lets you pay for your energy up front. It allows you to: Take control: top up with credit as and when you want. Choose how you top up: top up via the app, online, over the phone, at your local PayPoint retailer – or set auto top-ups. Never get caught short: set a low-balance alert to let you know when it's time to top up.
