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  1. Steps for payment through the automated phone system. Call 1-800-XFINITY (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill. Note: You can also use this system to enroll in automatic payments to avoid missing your bill's due date.

  2. NOW WiFi Pass. Access to millions of hotspots. No commitments. Special offer — only $10 for each 30-day pass. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast.

  3. Learn how to report an issue, like refund and payment issues or safety concerns.

  4. How to report a service issue. You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to ...

  5. Jan 19, 2024 · Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA 19103. On mail and email requests, expect to wait up to two business days from receipt for confirmation from Xfinity.

  6. Xfinity© Comcast 2024. Find outage information for Xfinity Internet, TV, & phone services in your area. Get status information for devices & tips on troubleshooting.

  7. The doors to awesome are open. Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local ...

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