Search results
We would like to show you a description here but the site won’t allow us.
Contact. Got a question about using Shopify? This is the place to start. Find the answers you need from the Shopify Community or our award-winning support team. Community forums.
Learn about your Shopify account and how to manage your staff’s access, bills, and financing.
Log in to your Shopify account to dispute an action taken on your Shopify store. To report an issue with a merchant, log in to your existing Shopify account or create a new one. Contact Shopify Support by chat, email, or phone.
Some examples of customer service strategies to try are: Providing clear return and shipping policies that you are prepared to uphold. Giving your customers a way to contact you to ask questions about products and orders.
We would like to show you a description here but the site won’t allow us.
Oct 6, 2020 · 24/7 Chat and Email Support. The quickest way to get in touch with our team is through live chat (also available with the same steps above). You are not required to log in to your store for chat support, and will be connected with a live representative within minutes.
Sep 11, 2023 · In this article, we’ll unpack all the different ways in which you can seek customer support from Shopify. With social media, live chat, email, phone, forum, and online self-service assistance all available, you’re spoilt for choice – so let’s dig in.
May 3, 2021 · On the “Contact Support” page, there is a prompt at the top of the page above the Community and Help Center options to search for a topic so that you can be connected to the appropriate support teams. It looks like this:
Mar 7, 2023 · How To Improve Customer Service: 9 Tips. Excellent customer service hinges on solving customer problems with empathy, positive language, active listening, and clear and concise information. by Shopify Staff.
