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22 complaints closed in the last 12 months. View customer complaints of NRG Energy, Inc., BBB helps resolve disputes with the services or products a business provides.
The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including...
May 22, 2024 · Reviews for NRG Home. Updated May 22, 2024. The best review categories for NRG Home are their customer service, with an average of 2.1 stars, and the order experience, with an average of 1.9 stars. Shop Plans. Reviews Overall.
May 22, 2024 · Reviews for NRG Home. The best review categories for NRG Home are their customer service, with an average of 2.4 stars, and their plans and pricing, with an average of 2.3 stars.
Jan 6, 2024 · A spokesman for Residents Energy says the accusations are “uncorroborated and inaccurate” and that the company will “continue to offer Illinois customers environmentally responsible and other value offers that represent an alternative to their local utility’s take-it-or-leave-it rates.”
Jul 23, 2017 · NRG is a scam! NRG bribes you with gift cards for the store your shopping in. They promise you super low rates then after a few months they raise their rates extremely high!
May 3, 2021 · Consumers who believe they have been cheated or scammed by a business, or suspect any other form of consumer abuse, can file an online complaint with the State Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 to receive a complaint form by mail. ***
Nov 4, 2021 · Wittels McInturff Palikovic is investigating numerous complaints from consumers regarding NRG Energy’s potentially fraudulent business practices.
Nov 11, 2021 · NRG has an A+ rating for customer service from the Better Business Bureau, based on the few complaints filed against the company given its size and history. However, customers should watch out for three-month introductory rates on variable plans, which can often be misleading.
View customer reviews of NRG Energy. Leave a review and share your experience with the BBB and NRG Energy.
