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  1. Provider Services Phone Number: 1-833-404-1061. Pharmacists Only: 1-833-750-4405. If you have questions about your Iowa Medicaid coverage, how to apply, or how to find a provider, please contact Iowa Total Care.

  2. Get more information on our Iowa health insurance plans and see which plans you’re eligible for. Learn how to enroll in IA Health Link, Hawki, and more.

  3. Ask your doctors if they are contracted with Iowa Total Care. You can check the Find A Doctor webpage on our website to view our online provider directory or our Provider Directory. If you have questions about our doctors, contact Iowa Total Care Member Services at 833-404-1061 (TTY: 711).

  4. 5 days ago · For questions regarding the Affordable Care Act or for information on how to apply, contact the HHS Contact Center at 1-855-889-7985. Hours of operation are Monday - Friday 8:00 am to 5:00 pm. Iowa HHS Services Portal

  5. Call us at 1-833-404-1061 (TTY: 711). All services must be medically necessary. Your Primary Care Provider (PCP) will work with you to make sure you get the services you need. These services must be given by your PCP or by another provider that your PCP refers you to. Some services may: Have copays. Have coverage limits. Need a doctor’s order.

  6. 1-833-404-1061 (TTY: 711) Email: appealsgrievances@iowatotalcare.com. Fax: 1-833-809-3868. You can file a grievance in person or by phone, mail, fax, or email. If you need help filing a grievance, Iowa Total Care is available to help you.

  7. 5 days ago · Provider Services Links. Toll Free: 800-338-7909. Des Moines Area: 515-256-4609. Fax: 515-725-1155. Hours: Monday through Friday, 8:00 AM to 5:00 PM.

  8. A dedicated provider relations team with resources available in person or by phone. The ability to check member eligibility, authorization, and claims status online. Information about our benefits and services for patients and in-office educational displays.

  9. Find food, job training, transportation, financial resources, medical care and more in your community. If you or someone you know is in crisis, call or text 988 to reach the Suicide and Crisis Lifeline, chat with them online via their website, or text HOME to 741741 (multiple languages available).

  10. Your Message. Connect with your personal quitting coach today. Contact your Iowa Total Care representative to enroll , or call.

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