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  1. The Welcome email prompts the patient to create a username and password in order to login and access their existing account. To send a Welcome, go to the Patient’s profile, and click “Send Welcome Email” in the menu on the right. You can also add a note to the email if you like. They will get an email that looks like this (but branded to ...

  2. Okay - if after ALL this your practitioner is still having trouble, they are more than welcome to contact us directly to get some help either by email at [email protected] or on our phone support at 1-844-310-5263.

  3. If you’re a solo practitioner and the only staff member on the account, while we can’t provide you with your username, we can help you troubleshoot your sign-in! You can send an email to [email protected] or give us a call at 1 844 310-5263.

  4. Jane is designed to fill your schedule — that means no awkward gaps in your day. A patient's selection in the staff schedule is instantly reserved — no accidental double booking here. Make Online Booking optional for certain treatments and practitioners as you’re getting started. Make your workflows work for you: customize your ...

  5. Imagine a website fully in-sync with your Jane account. Clinic Sites combines an easy-to-use website editor with real, human support, and Jane, to make one powerful website experience. As big as the world of health and wellness is, so is our community. Our community is open to practitioners, clinic owners, admin staff, students, and consultants ...

  6. Welcome to the Jane Guide. This guide is a growing library of tips and instructions for having the best experience with Jane. On the left, you can check out guides on every topic imaginable, including our Training Courses ! These are structured learning sets that take the guesswork out of learning Jane. We’ve heard they’re great for ...

  7. This Practitioner-Training course is designed to onboard new practitioners, clinicians, therapists, and providers working (or soon to be working!) in a Jane clinic. We cover a few admin basics in this course, but if part of your role also includes helping out at the front desk, we recommend completing our Front-Desk Training course after this one!

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