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  1. Speak to one of our energy specialists by calling 0333 200 5100. (2) Direct Debit and Cash/Cheque Customers. Speak to one of our energy specialists by calling 0333 006 99 50. (4) We try to answer the phone in under two minutes but call waits can vary.

  2. Dec 20, 2022 · If you’re still having issues, you can call EDF Energy on 0333 008 7000 or through their live chat on the website. Get a new top-up key/card If you’ve lost or damaged your electricity key or gas card, don’t worry – it’s easy enough to get a new one.

  3. Find the 24-hour phone numbers for gas and electricity emergencies. Warm Home Discount Find out how you get a one-off payment under the Warm Home Discount scheme.

  4. Aug 3, 2022 · For questions about your bill and payment methods, your meter, or just general queries regarding your account or tariff, the EDF Energy contact number is 0333 200 5100. Representatives are available Monday to Friday from 8 a.m. to 6 p.m. and on Saturdays from 8 a.m. to 2 p.m.

  5. Jan 10, 2024 · The EDF phone number to contact an english-speaking advisor is (+33) 09 69 36 63 83. The EDF speaking line is available from Monday to Friday between 8am to 6pm. Businesses can also contact the EDF English line at the +33 (0)8 10 33 37 76.

  6. You can also top up calling our automated phone number 0333 200 5108 (1) or in a shop with a PayPoint symbol. Find a PayPoint shop near you . Prepayment meters (not smart)

  7. Aug 3, 2022 · By phone — You can call EDF Energy on 0333 200 5108 to submit your meter reading. This automated line is available 24 hours a day, seven days a week. You will need to provide your 12-digit EDF Energy account number. For safety reasons, only attempt to read your meter if it's safe to do so.

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