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  1. If you can't pay your Verizon mobile bill on time, setting up a payment arrangement can prevent your account from being sent to collections or having your service interrupted. Looking for payment arrangement information for your Verizon Fios account?

  2. You can suspend and reconnect a line of service on your standard monthly account in My Verizon. If you can't access the My Verizon app, you can suspend service by calling Customer Service. Learn about reconnecting service at our Reconnect service on a mobile line FAQs.

  3. How do I suspend or reconnect service? If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. From the Account drop-down menu, under "My Devices", select Suspend or reconnect. If you have more than one line on your account, select the device you want to suspend by clicking Select Device ...

  4. Once you are signed in to your My Verizon account, you’ll be able to make changes to your service. You can also access your account with the My Verizon Mobile app. There are 3 reasons you can choose to suspend your device’s service: if it’s lost or stolen, if you relocate because of the military, or for vacation or other reasons (e.g ...

  5. If your device is lost or stolen, you may ask that we temporarily suspend your line of service for up to 30 days to prevent unauthorized usage and charges on your account. While suspended, your line will not be able to access or make or receive calls on the Verizon wireless data network.

  6. Here's how temporarily suspend and reconnect service for a device via the My Verizon app.

  7. You can pay the bill for your suspended account online, just as you would if the service was not suspended. Visit the "My Verizon" website (see Resources). Click the "Register" link if this is your first time using the My Verizon website.

  8. How can I make a bill payment if my Verizon wireless account is disconnected? If your account is disconnected you can pay your bill by signing in to My Verizon with your User ID (your mobile number won't work).

  9. Manage your account in My Verizon app or website, troubleshoot any issues. Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order status and more.

  10. Learn more about all the ways you can pay your Verizon bill, including options to pay online, in person, via mail, with your remote control, or through Auto Pay.

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