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  1. Customer Service. Live chat is available at certain hours. Look for the Start Chat button on desktop or the chat icon on mobile. Email: customerservice@generalitravelinsurance.com. Phone: 800-874-2442 Open 24/7

  2. As part of the worldwide Generali Group we have rebranded our travel protection plans to Generali Global Assistance, offering the same quality travel insurance, emergency assistance and outstanding customer service as you've come to rely on for the last 25 years.

  3. If you have any questions about our travel protection plans that are not answered in these FAQs, Customer Service Representatives are available at 800-874-2442 to assist you at anytime, 24/7. Enter trip details to get travel insurance.

  4. Get travel insurance and assistance designed to help protect your vacation investment and travelers whenever and wherever you need us. Travel Smarter™ with Generali Global Assistance and our 30-year record of outstanding customer service that you can trust.

  5. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you.

  6. Dec 19, 2023 · Generali Global Assistance is a travel insurance provider for U.S. residents traveling domestically or abroad. Here's what you need to know.

  7. Jan 19, 2018 · If you should have any additional questions about your policy, please reach our dedicated customer service team at 800-874-2442 or via email at customerservice@generalitravelinsurance.com. Thank you for your purchase.

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