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Apr 24, 2024 · Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple. How to see what you were charged for. To see your purchase history, go to reportaproblem.apple.com. Sign in with your Apple ID.
Mar 7, 2024 · Learn more about purchases not billed through the App Store or the App Store's In-App Purchase system. If you have multiple Apple IDs, use each one to sign in to reportaproblem.apple.com and look for the charge you want to request a refund for. Refund eligibility might vary by country or region.
Learn how to look up your purchase history and verify charges that appear on your billing statement from Apple.
Apr 5, 2021 · Go online. Another quick and easy way to check the charge is online. 1) Visit reportaproblem.apple.com. 2) Sign in with your Apple ID and password. 3) In the What can we help you with? box, don’t choose anything. Instead, scroll through until you find the charge and/or date.
Jun 8, 2023 · Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) 1. Sign in to https://reportaproblem.apple.com.
Oct 28, 2021 · Use an Apple Web site: Go to reportaproblem.apple.com, log in or use Touch ID to authenticate yourself. The site lists only the last 90 days of your transactions.
Mar 13, 2023 · Navigate to reportaproblem.apple.com. Sign in with the Apple ID used to purchase the app. Tap on the drop-down box and select Request a Refund. In the second drop-down box, select a reason for the refund. Click the Next button. Scroll until you find the app that you want to get a refund for.
Dec 7, 2021 · You can see the status of your Apple refund request by going to reportaproblem.apple.com > Check status of claims > Pending. If you don’t see Check status of claims, that means there are no pending refund requests for your account.
Apr 26, 2017 · Step 1: Go to reportaproblem.apple.com and log in using your Apple ID. Step 2: Choose the app or game you want a refund for, and tap Report a Problem.
Jan 30, 2015 · To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store: Visit reportaproblem.apple.com in your browser. When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
