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  1. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

  2. Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.

  3. Windows Media Player and other apps use codecs to play and create media files. A codec can consist of two parts: an encoder that compresses the media file (encoding) and a decoder that decompresses the file (decoding). Some codecs include both parts, and other codecs only include one of them.

  4. Get started with Microsoft Edge. There are several types of files you can download from the web—documents, pictures, videos, apps, extensions and toolbars for your browser, among others. When you select a file to download, Internet Explorer will ask what you want to do with the file.

  5. Learn more about sharing your Microsoft 365 Family subscription.

  6. To view a list of items waiting to print in Windows 11: Select Start > Settings > Bluetooth & devices > Printers & scanners . Open Printers & scanners settings. Select your printer from the list and select Open print queue to see a list of what's printing and the upcoming print order.

  7. Windows Media Player is a built-in multimedia player that comes with Windows. While it is a reliable and widely used application, users may encounter errors and issues from time to time. This article aims to provide guidance on troubleshooting common Windows Media Player errors.

  8. See plans and pricing. Get help with your questions about Microsoft Teams from our how-to articles, tutorials, and support content.

  9. If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

  10. How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

  11. The Normal.dotm template opens whenever you start Microsoft Word, and it includes default styles and customizations that determine the basic look of a document. Note: Any changes that you make to Normal.dotm will be applied to documents that you create in the future.

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