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  1. Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 790,000 customers in Canada’s largest city.

  2. Log in to our self-serve portal to manage your Toronto Hydro account, view your bills and payment history and access more online services.

  3. 416-542-8000. Press 1 for outages, wires down and forestry-related emergencies. Press 2 for account balance, payment-related inquiries or to discuss a disconnection. Press 3 for opening or closing your account. Press 4 for electrical connections and projects.

  4. Whether you’re trying to access your account, contact us during an outage or report an issue, we’re here for you. To help serve you better, we currently offer the following online tools and services. Existing mobile app users: We recently launched a new outage map.

  5. Electricity rates. Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. Visit our Customer Choice page to learn more and determine which plan works best for you.

  6. Learn more about Toronto Hydro, including our company overview, history, leadership and corporate governance practices.

  7. Toronto Hydro Corporation is an electric utility that operates the electricity distribution system for the city of Toronto, Ontario, Canada. As of 2018, it serves approximately 772,000 customers [3] and delivers approximately 19% of the electricity [3] consumed in Ontario.

  8. Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 793,000 customers in the city of Toronto. We serve the largest city in Canada and distribute approximately 18 per cent of the electricity consumed in the province of Ontario.

  9. www.torontohydro.com › for-home › paperless-billingeBills - Toronto Hydro

    eBills are safe, secure and sustainable. When you switch to paperless billing, you’ll get a summary of your bill sent directly to your email inbox once your bill is ready.

  10. Make the decision that’s right for you. Customer Choice is an Ontario Energy Board (OEB) initiative that allows customers on the Regulated Price Plan (RPP) to choose the price plan that works best for them. Effective May 1, 2024, the OEB announced no changes to Time-of-Use (TOU) and Tiered rates.

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