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Apr 7, 2024 · An ombudsman is an official, usually appointed by the government, who investigates complaints (usually lodged by private citizens) against businesses, financial institutions, universities,...
: a person who investigates, reports on, and helps settle complaints : an individual usually affiliated with an organization or business who serves as an advocate for patients, consumers, employees, etc. The insurance company's ombudsman was able to resolve the problem.
Apr 27, 2022 · An ombudsman assists individuals with resolving conflicts with organizations, including financial entities like the Consumer Financial Protection Bureau.
Jan 9, 2023 · An ombudsman is a neutral party appointed to impartially investigate complaints, usually lodged by private citizens, against businesses, financial institutions, universities, or government departments, and attempt to equitably resolve the conflicts or concerns raised, either by mediation or by making recommendations.
Mandated by the Federal Older Americans Act and the Illinois Act on Aging, the Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directed advocacy program which protects and improves the quality of life for residents in a variety of long-term care settings.
Mar 29, 2024 · What is an Ombudsman? An Ombudsman is a person in a government agency to whom people can go to for assistance with navigating the programs or policies of the agency.
OMBUDSMAN meaning: a person (such as a government official or an employee) who investigates complaints and tries to deal with problems fairly.
a person who investigates and attempts to resolve complaints and problems, as between employees and an employer or between students and a university. ombudsman. / ˈɒmbʊdzmən / noun. a commissioner who acts as independent referee between individual citizens and their government or its administration.
someone who works for a government or large organization and deals with the complaints made against it: Complaints to the Banking Ombudsman grew by 50 percent last year. SMART Vocabulary: related words and phrases. U.K. politics: government administration & organization. apex. awkward. backbench. Brexit. Holyrood. hung parliament. parliamentarian.
The ombudsman program was created by Congress in the Older Americans Act to provide advocacy services for nursing home and other long-term care residents who needed help getting good care. Illinois runs its program with a state ombudsman and local programs administered by 13 “area agencies on aging.” The ombudsman programs are listed here .
