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AnswerForce offers 24/7 call answering for businesses across the US and Canada. Provide personal service with live chat, video chat, and 365 availability.
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ReceptionHQ provides a professional phone answering service for clients ranging from small businesses and medium enterprises to large corporations and government departments. We offer a range of plans with no lock-in contracts and custom solutions for high-volume or high-complexity accounts.
ReceptionHQ offers virtual receptionists to answer your calls 24/7, take messages, transfer calls, book appointments and more. Choose from different plans and features to suit your business needs and budget.
24/7 Live Business Phone Answering Service. Get started with your customized call answering plan. Start My Free Trial. Or call us at 855-551-9991 to learn more. Answering Services | Virtual Receptionist | Call Center. See How it Works.
- Voicenation: Best Overall Answering Service
- Abby Connect: Best For Artificial Intelligence Tools
- Map Communications: Best For Affordability
- Patlive: Best For Third-Party Integrations
- Ruby: Best For Payment Processing
- Davinci Virtual: Best For Administrative Support
- AnswerConnect: Best For High Call & Chat Volumes
- How We Evaluated The Best Answering Service
- Bottom Line
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Based on our evaluation, VoiceNation is the best answering service for small businesses, offering comprehensive receptionist services. It handles calls 24/7, follows scripted responses, and sends messages to businesses instantly through email or text, depending on the company’s preferred channel. Its bilingual answering service lets you connect wit...
Abby Connect is the best answering service for small businesses wanting to streamline customer communications through AI. It generates instant call summaries and accurate transcripts, letting you review customer conversations quickly, as soon as you need them. Abby AI analyzes customer sentiment, labeling calls as positive, negative, or neutral. Wi...
MAP Communications is the affordable answering service small businesses choose, given its entry-level plan, costing only $47. This pay-as-you-go package is a great option for companies with low to fluctuating call volumes. It doesn’t tie you to a monthly minute bundle; it only charges you for the minutes you consume. The per-minute rate is $1.37, w...
PATLive is the best answering service for small businesses planning to integrate existing tools with their virtual receptionist solution. Among the providers here, it has the most native integrations, covering various types of software, including: 1. Calendar and scheduling:Google Calendar, Calendly, and AppointmentPlus 2. CRM:HubSpot, Freshsales, ...
Ruby is included in our list of top answering services for small businesses, which is ideal for those engaged in financial transactions over the phone. It complies with the PCI DSS, a set of security standards aimed at protecting payment card information. The setup for facilitating financial transactions is straightforward, with these steps: 1. Sec...
Davinci Virtual offers extensive services beyond live chat and small business answering services, as it handles administrative assistant tasks. These include scheduling deliveries, planning travels, providing meeting support, facilitating customer assistance, and managing voicemails. If you’re not ready to take on a full-time office administrator r...
AnswerConnect is the ideal small business phone answering service for those with high-volume call traffic because of its large volume plans. Its base plan comes with a generous 200 minutes, and you can upgrade to 550 and further up to a maximum of 100,000 minutes. This makes for an excellent solution for businesses scaling communication operations....
The best answering services enhance your customer support services and improve operational efficiency. Leading solutions offer affordable per-minute rates, 24/7 answering support, bundled chat services, and multi-language support. To come up with an objective assessment in this buyer’s guide, we compared different providers and assessed their prici...
A live answering solution is an efficient and cost-effective way to deliver top-quality customer service and elevate your organization’s credibility. We found VoiceNation to be the best answering service for businesses, as its plans have bilingual operators, custom call scripting, and instant activation. It doesn’t put a cap on the amount of inform...
Compare the features, prices, and ratings of the top answering services for small businesses. Find out which provider offers bilingual agents, AI tools, third-party integrations, and more.
Our phone answering service has features designed to help your business grow. We offer 24/7 live answering, bilingual support, dedicated agents for personalized service, and mass communication capabilities for urgent updates.
Jul 29, 2024 · Compare the top seven answering service companies that offer live human attendants and extra software features for managing phone, email, and chat conversations. Learn about pricing, features, ratings, and how to choose the best service for your business needs.