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After the death of her husband, Mrs. Palfrey (Joan Plowright) moves to London with the hope of gaining her independence and seeing her grandson. While she is staying at a residential hotel for senior citizens, she meets writer Ludovic Meyer (Rupert Friend) when she trips and falls on the street in front of his home. An unlikely friendship flourishes between them, bolstered by the fact that the residents are under the impression that Ludovic is Mrs. Palfrey's estranged grandson. Wikipedia