Erik Thomson
Dave Henderson
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Adam Conover 652K subscribers. Welcome to the official channel for the We're Here to Help Podcast with Jake Johnson and Gareth...
4 days ago · Jake Johnson and Gareth Reynolds offer their best attempts of advice to callers with various questions, from trivial to serious. They also bring on special guests and experts to help along the way.
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- Skid Marcc with Mary Holland. 1/18/2024. Jake, Gareth and special guest Mary Holland talk to a caller with a dirty bed sheet situation.
- A Face for Animated Spider-Man with Stavros Halkias. 1/22/2024. Jake, Gareth, and special guest Stavros Halkias (Stavvy's World, Fat Rascal) talk to callers about hiding their RealDoll and updating your "how did we meet" story.
- Knuckle Deep in my Mouth with Rachel Bilson & Olivia Allen. 1/25/2024. Jake, Gareth, and special guests Rachel Bilson & Olivia Allen talk to callers about dentist crushes and mermaids.
- Me Like Brown Shirts and Money with Emily Hampshire. 1/29/2024. Jake, Gareth, and special guest Emily Hampshire chat with callers about matching outfits at work and nailing an important presentation.Want to call in?
- Personal Scripts
- Positive Attitude
- Apologize For The Issue
- Offer Solutions
- Let Them Know They Can Reach Out at Any Time
- Thank Them
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It isn’t uncommon for a business to have a script for someone to read on the phone or to share when someone comes into a business for help. However, the script should be for guidance, not just repeated again and again when they work with a customer. It should be personal so the person feels a genuine greeting. What to Say:
When a customer is in front of you, body language is also important. Eye contact and a smile can go a long way. When they feel they have your undivided attention, it shares a positive message that you will assist them. You enjoy your job and you use the right words. You are focused on the issue before you and dedicated to a solution. When on the ph...
Always apologize for the issue, and the inconvenience, and do what you can for the customer. That dedication to quality customer service will help them develop a positive image of the business. Avoid stale customer service phrases which will only upset customers. Despite them having a concern, how it was corrected speaks volumes about the integrity...
All customers want an efficient and fair solution to their requests. They want information when they aren’t clear about something. Your team has to be aware of the solutions offered and when to best present one over another. They have to be attentive and not take challenging people personally. What to Say:
In today’s customer-centric world, it’s crucial to emphasize to your valued clientele that you are here to assist them. The phrase “How do you say we are here to assist you”encompasses the essence of this message. By letting your customers know they can reach out at any time, you create an atmosphere of trust and reliability. In this increasingly i...
In the realm of customer service, the way we conclude our interactions can leave a lasting impact on the overall customer experience. Whether it’s a satisfied client or an unhappy customer seeking resolution, expressing gratitude and appreciation at the end of a conversation is crucial. A simple “thank you” can be huge in fostering positive relatio...
Learn 21+ ways to express your willingness to help customers with their questions, concerns, or issues. Find out how to use personal scripts, positive attitude, apologies, solutions, and thank-yous to create a friendly and professional customer service experience.
Oct 13, 2023 · Jake Johnson and Gareth Reynolds’s Podcast, ‘We’re Here to Help,’ Blends Advice and Comedy - The New York Times. A Comedy Advice Podcast Asks Listeners to ‘Believe in the Bit’. Jake...
'We're Here To Help' (2007) - Official Feature FilmSYNOPSIS In February 1994, Christchurch businessman Dave Henderson walked into the Inland Revenue Departme...
- 86 min
- 525
- South Pacific Pictures
Running time. 93 minutes. Country. New Zealand. Language. English. We're Here to Help is a 2007 Kafkaesque comedy film written and directed by Jonothan Cullinane and starring Erik Thomson, Miriama Smith, and Michael Hurst. It was produced by South Pacific Pictures .
