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I have power, why is "power outage" listed as the cause of my Xfinity outage?
- My Xfinity service is down. How can I be notified when it is back up?The Outage Map gives you the most up-to-date information about your outage, including outage cause and estimated time of restoration, if known. You...
- Why is my Xfinity service down?There are many reasons why you may be in an Xfinity outage, and we do our best to quickly determine your outage cause so we can communicate it to you.
- I have power, why is "power outage" listed as the cause of my Xfinity outage?If you have power in your home, the network in your area may be without power. Power must first be restored to both your home and to the local Xfin...
- My Xfinity service is down. What is Xfinity doing to get me back up and running?As soon as we detect that your home is in an outage our teams work quickly to determine the cause and let you know that we're on it. In most cases...
Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates.
- Is Xfinity down in my area?Xfinity may be down if Xfinity technicians are working in your area or if your neighborhood is experiencing severe weather conditions like a power...
- Why is my Xfinity network not working?Your equipment might be causing the network issue—follow our Xfinity troubleshooting guide for help. If that doesn’t fix it, you might have an Xfin...
- How do I call Xfinity?You can reach Xfinity customer service at +1-800-XFINITY. That’s +1-800-934-6489 if you don’t want to hunt around your keypad for the letters.
May 22, 2024 · You can get updates from Xfinity in the My Xfinity app or via text message by adding your phone number to your Xfinity ID. How can I repor an Xfinity outage? The best way to report an Xfinity outage is to call the company’s customer service line at 1-800-Xfinity .
Real-time outage overview for Xfinity. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.
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What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...
People also ask
How do I know if Xfinity has an Internet outage?
Does Comcast have a network outage?
How do I contact Comcast Xfinity customer service?
Does Xfinity have an outage map?
Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes.
Nov 9, 2021 · An outage affecting TV, internet, and home phone services struck Comcast Xfinity customers across the United States this morning. Just before noon, the company announced a “network issue”...
