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If you have questions about your Health Net Access health plan call Member Services. Sincerely, Health Net Access. 1-888-788-4408
Feb 7, 2024 · Whether you're looking for a health plan for yourself, your family or business or, you want to enroll in a state-run program, we're happy to assist you with your health care needs. Below is a list of the best way to reach us per service or plan type.
Use the HealthNet.com website to: Find doctors, pharmacists, hospitals, urgent care centers and more. Download medical forms. View your claims and authorizations. Learn more about your Health Net benefits. Look up your copayment, deductible, and other cost-sharing amounts.
Help Fight Fraud, Waste and Abuse. Find important Health Net contact information and broker support resources including account services, Covered California, Medicare, Commercial plans and more.
Health Net Federal Services Customer Service Line (West Region) 1-844-866-WEST (1-844-866-9378) www.tricare-west.com. Monday through Friday, 5 a.m.–9 p.m. PT. Provider contracting and credentialing inquiries: Monday through Friday, 5 a.m.–6 p.m. PT. Provider locator services: 24 hours a day, seven days a week.
HolidayDateCall Center HoursNew Year's DayMon., Jan. 1ClosedMartin Luther King Jr. DayMon., Jan. 15ClosedPresident's DayMon., Feb. 19ClosedMemorial DayMon., May 27ClosedBillMatrix is Health Net's secure, online payment service. You can make your online payment using your bank account, check, debit card or credit card. There are no extra fees for using this service.
Sep 2, 2021 · Health Net ranks the highest in customer service among Health Insurers in Forrester's proprietary 2021 US Customer Experience Index (CX Index™) survey. The ranking was based on responses from more than 85,000 US survey respondents from 13 US industries, including health care plans.