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      • So, which questions is it legally allowed to ask a service dog handler? As per ADA.gov, if it is not obvious which services an animal is providing to their handler, staff within a business may ask the handler: Is this service dog required because of a disability? Which work, or tasks, has this dog been trained to perform? That’s it.
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  1. Feb 28, 2020 · In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?

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  3. Asking if a Dog is a Service Animal. If you are working at a business or state/local government facility and it is unclear to you whether someone’s dog is a service dog, you may ask for certain information using two questions. You may ask:

  4. Feb 28, 2020 · When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform.

  5. The two primary questions courts have considered include 1) whether the dog performs a specific task related to the ability of the individual with a disability to perform the essential functions of the job; and if so, 2) whether allowing the dog to be present at work is a “reasonable” accommodation.

  6. Answer: Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. Question: What does “do work or perform tasks” mean?

  7. Mar 5, 2024 · Last Modified: March 5, 2024. Verified By. James M. Benson ADA & FHA Compliance Lawyer. Service dogs do wonderful things for their handlers. Disabled people that regularly need assistance with some tasks can dramatically increase their quality of life by having a service dog with them. It’s life-changing or many people.

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