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May 17, 2024 · Phone Email Address Socials Category Customer service info Additional information Common information. Pitney Bowes contacts. Pitney Bowes phone numbers. +1 (203) 356-5000. 0 0. Headquarters. +1 (800) 367-5690. 0 0. Employment Verification. More phone numbers. Pitney Bowes emails. software.support@pb.com. 100% Support. Pitney Bowes address.
- 001 Summer St, Stamford, 06926, Connecticut
- software.support@pb.com
Sales & Service Pitney Bowes Alameda Tocantis, 630 – Alphaville – Galpão 3 Barueri - SP - CEP 06455-020 Brazil Telephone: +55 11 2348 8860 Fax: +55 11 2348 8861 Email: pbs@pb.com Website: www.pitneybowes.com.br
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What is a Pitney Bowes account?
- Standard SLA
- Remote Product Support
- Service by Replacement
- Additional Benefits of the Standard SLA
- Additional Benefits of the Performance SLA
- Software Maintenance Agreements
- SMA Tier 1 Overview
- Premier Support Clients
- Escalation Management
Service Contracts provide access to factory-trained technicians with skills, experience, insight, and ability to advise or perform any necessary maintenance for your product. Pitney Bowes is at the ready to provide the technical and operational expertise needed to help you get peak performance and optimal value from your Pitney Bowes solution. ...
We have several methods to reach us for support. Please have your product model and serial number ready to help direct your inquiry to the correct team. The remote support agent can determine if your solution is covered by a service contract and provide a quote for support options if you do not currently have coverage. There is no limit on the n...
In some cases, we may opt to send a replacement unit to resolve the issue with your hardware solution. The Technical Support Agent will inform you if the hardware will be serviced by replacement and provide further details to support you through the exchange process.
SELF HELP. 24/7 access to web self-help, user guides and product support articles. REMOTE TECHNICAL SUPPORT. PB provides all technical support via chat or phone (“Remote Support”) unless otherwise specified. To receive Remote Support, you will be asked for your model and serial number and any error codes to expedite the process of validating t...
The Performance SLA includes every feature of the Standard SLA with the addition of the guaranteed response time and one additional benefit. 1. TWO-HOUR APPLICATION CONSULTATION. One two-hour application consultation for your mailing and shipping needs is included with the solution order. Please contact your Sales Representative for more detai...
Pitney Bowes offers a world-class level of technical support to our clients, providing assistance in the resolution of technical issues with Pitney Bowes software products, ensuring that our clients have access to the most up to date versions available of their licensed software, and updates to data subscriptions. Clients can contact support thr...
As part of SMA Tier 1 Maintenance Services, PB will provide you with the following: SELF HELP. 24/7 access to web self-help and user and product support articles. TECHNICAL SUPPORT. PB provides all technical support over the phone and via the Internet (“Remote Support”) unless otherwise specified. To receive Remote Support you will be requeste...
Upon initial sign up for Premier Support, your assigned Account Manager will contact you at the phone number you provide with your Order, confirm future preferred method of contact, and discuss the following benefits. You will be given a premier 4-digit PIN number to access the team of Premier Support Agents and Case Managers. This gives you direct...
Pitney Bowes has a well-defined escalation process across the organization. The first point of escalation for a client should be a request to the call center agent handling their case. All call center agents are training to handle escalations in a timely and acceptable manner. If there is still no satisfactory outcome, the call will be referred ...
Postage Payments. Small Business Lending. Deposits. Articles. Case Studies. Investor Relations. Contact Information. (203) 614-1092. Email Us.
Email: ibuenquiries@pb.com. Website: https://www.pitneybowes.com/ This ...
Pitney Bowes Support is our self-service site to find helpful information about our products, services, software, postage, and your account.
Apr 16, 2024 · Update your email address or learn how to move your online access to a new user. Sign in to Your Account to update the email address associated with your online profile. Click the button below to go directly to Your Account and update your email address or follow the step by step instructions.
