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1. People also ask

   What if my Pitney Bowes meter is not working?

   • If your error code or message is not listed here, search for it from the Pitney Bowes support page . Your meter cannot connect to the server. Unplug your power cord. Wait one full minute. Plug your power cord back in, ensuring that it is plugged directly into a wall outlet. If your issue does not get resolved by restarting, see Solution 2.

   Connection errors and messages on the mailstation series

   www.pitneybowes.com/us/support/article/000074504/connection-errors-and-messages-on-the-mailstation-series.html

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   How do I connect my meter to Pitney Bowes?

   • Locate the Communication Device and Network Cable The Communication Device enables your meter to connect to Pitney Bowes via the Internet to access postage downloads. It’s packaged in its own cardboard box. Step 3. Connect the Communication Device to your Internet source Be sure to connect to an active network port.

   Digital Postage Meter

   support.pitneybowes.com/content/dam/support/product-documentation/mailstation/en/AW31214-mailstation-series-install-en.pdf

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   What happens if my Meter connects to Pitney Bowes data center?

   • When your meter has successfully connected to the Pitney Bowes Data Center, your account balances will display. i If you are using a credit card to pay for postage, Prepaid and other balances may display $0.00 even though funds for postage are available.

   Digital Postage Meter

   support.pitneybowes.com/content/dam/support/product-documentation/mailstation/en/AW31214-mailstation-series-install-en.pdf

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   Does my postage meter come with pre-loaded postage?

   • Your postage meter does not come with pre-loaded postage. Any postage that may be included in your order is on your account. You must connect to the Pitney Bowes Data Center to check your account balance and download postage to the meter. When your meter has successfully connected to the Pitney Bowes Data Center, your account balances will display.

   Digital Postage Meter

   support.pitneybowes.com/content/dam/support/product-documentation/mailstation/en/AW31214-mailstation-series-install-en.pdf

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2. www.pitneybowes.com › us › supportTroubleshooting PC Meter Connect connection issues | Pitney ...

   www.pitneybowes.com › us › support

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   Jan 3, 2023 · Issue. Your meter cannot download postage, download software or perform a rate update while connected using PC Meter Connect™. Cause. Either the meter cannot communicate with PC Meter Connect, or PC Meter Connect cannot connect to the Pitney Bowes Data Center. Resolution. Try your troubleshooting solutions in this order:

3. www.pitneybowes.com › us › supportConnection errors and messages on the mailstation series

   www.pitneybowes.com › us › support

   • Cached

   Oct 5, 2023 · Solution 1: Restart your meter. Unplug your power cord. Wait one full minute. Plug your power cord back in, ensuring that it is plugged directly into a wall outlet. If your issue does not get resolved by restarting, see Solution 2. Solution 2: See the troubleshooting page for your meter's connection method

4. support.pitneybowes.com › content › damDigital Postage Meter

   support.pitneybowes.com › content › dam

   Try the following: Check that the USB Cable ( ) is connected properly. If the right LED is solid orange (not blinking), then the network cable is connected to an inactive port. Try other ports (for 10 seconds each) until you find one that is active (LED changes from solid orange to green).

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