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  1. This webpage allows you to send an online application to the Department, instead of posting it or sending by courier. Using this webpage does not mean that a valid application has been made.

  2. The Department is processing on-hand applications for humanitarian and family visas as quickly as possible. All visa criteria must be met before we can grant a visa. We cannot provide specific advice on how long it will take to assess each application.

  3. 31,500 visas for Afghan nationals. The Australian Government has announced that it will provide 31,500 places for Afghan nationals through the Humanitarian and Family Visa programs. This reflects a sustained commitment following Australia’s two decades of operations in the country.

  4. To be eligible to apply for a Global Special Humanitarian visa (subclass 202) through the Special Humanitarian Program you must be: proposed by an Australian citizen or Permanent resident, an Eligible New Zealand citizen, or an organisation based in Australia.

  5. If you are in Afghanistan, or you are an Afghan national, and need to enquire about a visa or citizenship application please contact +61 2 6196 0196 or visit the Home Affairs refugee and humanitarian visa website. Further help and support can be found at the Home Affairs page on Afghanistan.

  6. To be eligible for the refugee visas you must: be outside Australia (offshore) be subject to persecution in your home country. meet the ‘compelling reasons’ criterion. meet health, character and national security requirements. You can apply for 1 of 4 refugee visa subclasses:

  7. If you evacuated from Afghanistan on or after 19 August 2021, we can help you with payments and support. If you are an Afghan evacuee who moved to Australia, you can apply for support depending on the type of visa you have.

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