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Welcome to San Jose Water. Or choose a task: Pay Your Bill. Smart Meters. Billing & Payment. Customer Care. Help & Information. Water Quality. Rates & Regulations. Outage Updates. Start or Stop Water Service. Water Bill Payment Help. 2023 Water Quality Report.
San José Municipal Water provides drinking water service to approximately 12 percent of San José. Learn more about its water supply, water quality, water rates, service installation, and customer service.
Have your customer and account number from your bill statement ready. Pay bills by phone: To pay your bill by phone, 24 hours a day, call (866) 551-5253. Other payment options: To pay by mail, in person, or other options.
The San José Municipal Water System delivers clean and reliable drinking water to more than 100,000 people in San José. Learn more about its water supply, water quality, paying your bill, rates and service installation.
The San Jose Municipal Water System gets treated surface water from Valley Water and delivers it to our Evergreen customers. The District’s source water is mainly imported from the South Bay Aqueduct, Lake Del Valle, and San Luis Reservoir, which all draw water from the Sacramento-San Joaquin Delta watershed.
For us, customer service means being available to answer your questions promptly, respond quickly to emergencies, provide a safe and reliable water supply, and much more. Browse this section to find information on billing and payment, service alerts, starting service, and other service topics.
New options are available to pay your bill online. With the new portal, you can pay your bill using your checking or savings account, credit card, Venmo, Apple Pay, Google Pay, PayPal, Pay by Text, and more! Effective September 18, 2023, you will need to register for a new account.
