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  1. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

    • Additional Xfinity Customer Service Numbers
    • Quickest Way to Reach A Live Xfinity Representative
    • Non-Phone Options to Reach Comcast’s Xfinity

    What do you need when you call Xfinity customer service?

    There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number

    If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...

    If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...

  2. View account & billing support. Access the status center. Schedule a move. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.

  3. Sign in to your Xfinity account with your username and password to access all your online services, such as email, voicemail, bill pay, and more. You can also customize your settings, troubleshoot your devices, and shop for new offers.

  4. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In.

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