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  1. 1. Navigate to the Program Guide. On your DISH remote, press the GUIDE button. Did this fix your issue? 2. Scroll to the far right. 3. Reset your DISH receiver. 4. Contact us. Does your DISH Guide display "No Information Available" (error 024)? This problem is typically caused by signal issues.

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  3. No channel guide information. Here are a few steps to resolve the issue. For a Wally, simply reset the device. Unplug the power cord from the electrical outlet for 10 seconds, then plug it back in. The reset process may take up to five minutes to complete. For receivers, let's check for an available tuner.

  4. Troubleshoot Missing Channels. Here are a few steps to resolve the issue. First, reauthorize your receiver. Log into the MyDISH app or your mydish.com account online and access the my equipment page to wake up your receiver. Then, follow the prompts on the screen to reauthorize your receiver.

  5. Apr 4, 2024 · If you’re experiencing guide-related issues specifically on one channel, you can try refreshing the channel by tuning to a different channel and then returning to the problematic one. By following these troubleshooting steps, you can quickly and easily resolve basic guide problems on your Dish Network.

  6. my.dish.com › guide › printable-MissingChannelsMissing Channels - DISH

    Missing Channels Why is it Happening? This problem is typically caused by a programming guide or receiver errors. It can also be caused by programming disputes. For more information and to see if you are currently affected, visit dishpromise.com. How Do I Fix It?

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  7. Learn how to troubleshoot no channel guide information on your receiver. Visit our “No Channel Guide Information” Help & Support article:...

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    • DISH
  8. Real-time outage overview for Dish Network. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.

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