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Here are some common questions and answers about MyChart. FAQ. How To. How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.
Apr 25, 2023 · Your care team makes every effort to respond to MyChart messages as soon as possible. However, patients should not expect an immediate answer – it may take several days to receive a response. With that in mind, patients should not use MyChart messaging for urgent concerns.
Note that message response times are not immediate and may vary, and MyChart messaging should be used only for non-urgent messages to your provider or care team. Managing your health care online has never been easier with MyChart.
Someone at your clinic should respond to you within two business days. If you've opted to receive email or text notification for new messages in your MyChart account, you'll receive a message letting you know that the clinic has responded to your request. Non-Medical/Customer Service Questions
People also ask
How long does it take for MyChart to respond?
When can I send a note through MyChart?
What can I do with MyChart?
Can I use MyChart for urgent concerns?
Oct 22, 2020 · Messages that are not responded to within two days of message receipt and messages containing forms or questionnaires will also not be billed. As more and more of our care and services are provided conveniently and safely via online platforms, we will continue to update you on changes and enhancements to our online care offerings.
You can send a note through MyChart whenever you have time – day or night – and your provider will typically reply in one to three business days. Depending on your needs and schedule, this can be a great alternative to an in-person, video or telephone visit.
You can respond to messages sent to you by the pharmacy team, but there is no direct messaging feature in MyChart for Pharmacy at this time. Within the refill request feature, there is a place to leave brief comments or instructions that will be seen by the pharmacy.
