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You can get in touch with us in the following ways: Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. Find the eBay Help article that deals with your issue.
- Contacting a Seller
How you contact a seller on eBay depends on whether you've...
- eBay Customer Service
Find answers to your buying, selling, and account questions,...
- Contacting a Seller
Find answers to your buying, selling, and account questions, or contact eBay customer service for more help. You can also sign in to get personalized help and see your recent orders.
Feb 8, 2022 · Learn how to use eBay's online help center, chatbot, Twitter account, or fraud hotline to get assistance with your eBay issues. Find out the best way to contact a live agent or report a scam.
- William Antonelli
Apr 2, 2024 · In the US you can reach the eBay resolution center by calling (866) 348-9519 for general customer service, (866) 961-9253 for hacked accounts, or (866) 643-1607 to report fraud.
- Content & Operations Coordinator
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If you have a question or concern and wish to contact eBay, you must go through their automated system. The company has done away with direct email and chat options for customer service. Fortunately, once you click on "Contact Us," the system is fairly easy to navigate.
If you are not automatically logged in, enter your username and password.
The link is in the upper left corner of the window.
This blue button appears in the lower right of the window.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; or Fees & Billing.
Once you've chosen a category, you'll be given a series of topics from which to select.
Click on a contact option.
Enter your username and password if you're not logged in automatically.
It's in the upper left corner of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
Enter your username and password if you're not logged in automatically.
It's in the lower left of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
Jun 19, 2024 · Call eBay’s customer service department at 1-866-540-3229. eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m.
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Nov 26, 2023 · Options for Contacting eBay Customer Service. eBay provides several ways to get in touch with their customer support team: Phone Support. Best for: Urgent issues, complex account troubleshooting, speaking directly with a live agent. eBay‘s toll-free phone number in the US is 1-800-322-9266, and number for the UK is 03448 000005.
