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To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. Contact support. You must sign in to your Etsy account to contact Etsy Support.
Contacting Etsy. How to Contact Etsy Support. How to Report an Item or Shop. How to Reinstate Your Suspended Account. How to Report Intellectual Property Infringement. Why Was My Notice of Infringement Rejected?
Quick answer. If you need help with your order: Choose your order. If you contacted the seller more than 48 hours ago, choose Open a case so Etsy can help you. For qualifying orders, you’ll receive a refund for any item that doesn’t arrive, arrives damaged, or doesn’t match the item description or photos.
Mar 12, 2024 · Etsy is an invaluable resource for countless crafters, artists, and their customers. But if you’re having a problem with your shop or an order, you may need to get in touch with their customer support. While Etsy doesn’t have a customer service line, you can get in touch with them through their website.
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Sign and go to Your account. Go to Purchases and reviews. On the Etsy app: Go to You. Tap Purchases. The shipping status is to the right of your order. You’ll also see an estimated delivery date showing when you can expect the order to arrive, and a tracking number, if it’s available, for your order.
