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You’re having trouble getting recovery codes sent to your phone or email. You think someone else is using your account or that your account has been hacked. You forgot your password and want to reset it. If you're having trouble logging into your account, review these tips and known login issues.
- Fix a Login Problem
Recover Your Account If You Can’t Access the Email or Mobile...
- Uploading Your ID
Learn about uploading your ID to Facebook, including the...
- Account Settings
Learn about how to manage your account settings on Facebook.
- Accessing & Downloading Your Information
What happens to content (posts, pictures) that I delete from...
- Reactivate Your Account
Reactivate Your Account - Recover Your Facebook Account if...
- Why Was My Account Disabled
Accounts that do not follow our Community Standards or Terms...
- Find Your Account Page
Please enter your email or mobile number to search for your...
- Fix a Login Problem
Go to the Find Your Account page at facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Search for the account you want to recover. You can search for your account by name, email address, or phone number.
Recover Your Account If You Can’t Access the Email or Mobile Number on the Account. About; Privacy; Terms and Policies
Check if Facebook is down or having issues with login, website or app. See live outage map, user feedback and tips to fix common problems.
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- Check If Facebook Is Really Down
- Is It Just You? Time to Troubleshoot
- Try Facebook on Another Device
- Restart, Update, and Reinstall
- Consider Rebooting Network Equipment
- Kill Any Firewalls Or Similar Services
- Try Switching Your DNS Server
- GeneratedCaptionsTabForHeroSec
You can check whether a website is down by using a service like Down for Everyone or Just Me, Down.com, IsItDownOrJustMe, and IsItDownRightNow. You might want to try a few of them just to make sure your results are consistent, as Down.com points out: "It's perfectly possible we get one set of results, and another tool in another location gets a com...
If the tools in the previous tip report that Facebook is alive, then the issue is likely on your end. However, localized outages are possible. These services could be located in a different corner of the world, while an outage is limited to your region only. Social media like Twitter or Reddit may help confirm this. Another possibility is a problem...
To isolate the problem to a particular device (like your computer), try accessing Facebook from another device, like your smartphone. Test the app on the same connection (e.g., your home wireless network) first, then test it on the cellular network. If nothing works, then it's likely the problem is on Facebook's end. But if you get differing result...
One of the easiest ways of solving a problem is to turn your device off and then on again. This is true for computers and smartphones, so it's a good first step. Once you've booted back up, try Facebook again as you would normally. If you're using an app to access the service, check for updates using the App Store (for Apple devices) or Google Play...
If Facebook works on your smartphone over a cellular connection but not over wireless and you've already tried everything else, restarting your network equipmentcan't hurt. Turn off your router, modem, and any other network hardware you're using, wait at least 10 seconds, then turn them back on and try again. While the odds of solving the problem u...
If the problem is limited to a computer or smartphone that's running a firewall or other permissions-based access software, try temporarily disabling it. Maybe you use an app to help focus your attention by blocking access to distracting websites. Make sure it's not enabled right now. Check what apps are running on Windows (using Task Manager) or m...
The Domain Name System (DNS) is used to link IP addresses with URLs like howtogeek.com. Think of it as an address book of sorts. By default, your device will use your ISP's own DNS server, which, in this instance, may be causing your problem. You can change your DNS serverto a third-party one to see if things improve (for best results, flush your D...
If you can't access Facebook or have trouble logging in, check if the service is down for everyone or just you. Try different devices, methods, and solutions to fix the issue.
Login and Password. Copy link. If you have a Facebook account and can't log in, try to reset your password. If you're still having problems, then try these tips. Learn what to do if you think your Facebook account has been hacked. If you don't have a Facebook account, learn how to sign up. Get a one-time password to log into Facebook.
Learn how to log into your Facebook account.
