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Provider Services Phone Number: 1-833-404-1061. Pharmacists Only: 1-833-750-4405. If you have questions about your Iowa Medicaid coverage, how to apply, or how to find a provider, please contact Iowa Total Care.
For questions regarding the Affordable Care Act or for information on how to apply, contact the HHS Contact Center at 1-855-889-7985. Hours of operation are Monday - Friday 8:00 am to 5:00 pm. Iowa HHS Services Portal
By Phone. Call Member Services at 1-833-404-1061 (TTY: 711) to request a printed copy or to get help finding a doctor/provider.
Get more information on our Iowa health insurance plans and see which plans you’re eligible for. Learn how to enroll in IA Health Link, Hawki, and more.
Call us at 1-833-404-1061 (TTY: 711). All services must be medically necessary. Your Primary Care Provider (PCP) will work with you to make sure you get the services you need. These services must be given by your PCP or by another provider that your PCP refers you to. Some services may: Have copays. Have coverage limits. Need a doctor’s order.
Use the MCO’s online Find a Provider Tool (linked above) Speak with your provider directly to see if they are enrolled with your MCO. Contact your MCO by phone or email. Call Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606.
Provider Services Links. Toll Free: 800-338-7909. Des Moines Area: 515-256-4609. Fax: 515-725-1155. Hours: Monday through Friday, 8:00 AM to 5:00 PM.
If you are a contracted Iowa Total Care provider, you can login or register in our Iowa Medicaid Provider Portal. Verify member eligibility and manage claims. Learn more.
1-833-404-1061 (TTY: 711) Email: appealsgrievances@iowatotalcare.com. Fax: 1-833-809-3868. You can file a grievance in person or by phone, mail, fax, or email. If you need help filing a grievance, Iowa Total Care is available to help you.
A dedicated provider relations team with resources available in person or by phone. The ability to check member eligibility, authorization, and claims status online. Information about our benefits and services for patients and in-office educational displays.
