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  1. Call Mercedes-Benz Financial Services through our Customer Service phone number, our 24/7 chat assistant, or by mail.

    • Our Company

      At Mercedes-Benz Financial Services, we strive to benefit...

    • Glossary

      The MBFS Glossary gives you various definitions from your...

    • Homepage

      Welcome to the driver’s seat. Manage your account, make...

  2. Contact Mercedes-Benz Financial Services. Monday–Friday: 9 a.m. – 9 p.m. EST. Saturday: 9 a.m. – 5 p.m. EST. Phone: 800.654.6222. Find answers to your financing, leasing, insurance, maintenance and payment questions. We can help you find the right payment terms and protection plan.

  3. Welcome to the driver’s seat. Manage your account, make payments, edit your preferences and more, at home or on the go. Manage your MBFS account on the Mercedes me app. Many of your favorite MBFS features can also be found on Mercedes me. Download the app to view statements, make payments and more. Keeping you covered in good times and bad.

  4. Check out MBFS FAQs on payment information, auto pay, online credit application, transfers, and more.

  5. You will also be responsible to Mercedes-Benz Financial Services for an amount equal to your policy's deductible. For more information, call our Client Service Center at 800.654.6222. What if I change insurance companies?

  6. Mercedes-Benz Financial Services USA LLC provides finance, lease and insurance services for the dealers and customers of Mercedes-Benz cars and vans sold in the United States.

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  8. You can also contact your local Mercedes-Benz Dealer for details. If you are currently using the Auto Pay program to make monthly payments, please request cancellation of Auto Pay at least 10 days prior to paying off or trading in your vehicle to ensure that the funds are not debited in error.

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