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Feb 1, 2024 · Symptoms: Vehicle Gateway right light blinking red The right LED on the ELD is blinking red. Cause. The Vehicle Gateway is not assigned to the vehicle. The driver is not in ELD compliance mode. Solution. Assign Vehicle Gateway to the vehicle from the Fleet Admin Dashboard. Change driver compliance mode to ELD required. Related Content
- ELD user manual
If the right-side LED is blinking red, try connecting your...
- ELD malfunctions explained
ELD malfunctions explained. Wondering how you’re supposed to...
- Can’t Connect to the Vehicle Gateway
Check the color of your right LED light (Solid Red/Blinking...
- ELD user manual
If the right-side LED is blinking red, try connecting your iOS/Android device to your Vehicle Gateway again like before. Once the device is connected, the right-side LED will turn green. A full set of LED behaviors is listed on page 8.
- Orange and red dot
- Step 2
- Step 3
- Step 4
- Problem
- Solution
- Problem
- Solution
- Missing Required Data Elements Data Diagnostic Event (Code 3) Problem
- Data Recording Compliance Malfunction (Code R) Problem
- Solution
- Data Transfer Compliance Malfunction (Code S) Data Transfer Data Diagnostic Event (Code 4) Problem
- Solution
- GeneratedCaptionsTabForHeroSec
Active malfunction and data diagnostic. Identifying and resolving ELD malfunctions/ data diagnostics (vehicle is stationary)
Tap on Diagnostics to learn more about any active malfunctions/ data diagnostics.
On the ELD Diagnostics page, scroll down and tap on either an active malfunction or a diagnostic event. Existing events will be visible in red text.
A message will appear with details on how to resolve the issue.
When an ELD is not fully powered/functional within one minute of the vehicle’s engine receiving power. “Fully powered” requires that the driver connect to the vehicle with the Driver App within one minute of the vehicle powering on.
Please ensure that a driver connects to a vehicle with the Driver App within one minute of the vehicle powering on. For Vehicle Gateway related issues, contact Motive Support for additional assistance. Power Compliance Malfunction (Code P)
The ELD loses ECM connectivity to any of the required data sources and can no longer acquire updated values for the required ELD parameters within five seconds of the need. Connectivity must be maintained between the Driver App and the Vehicle Gateway while the vehicle is powered on.
Please ensure that your Driver App remains connected to the vehicle while the vehicle is powered on. For Vehicle Gateway related issues, contact Motive Support for further assistance. Engine Synchronization Malfunction (Code E)
There are missing data elements (like GPS location) in the ELD event record.
The Vehicle Gateway can no longer record new event data due to data storage exceeded.
Ensure there’s an active internet connection before using Bluetooth to connect the Motive App with the Vehicle Gateway. Keep the driver app open in order for the Vehicle Gateway to transfer data to the Motive server. Contact Motive Support for further assistance.
The internal monitoring of the data transfer test fails and is unable to send the output file data.
Contact Motive Support for further assistance. What to do in the event of an active ELD Malfunction that prevents a driver from accurately recording or presenting their record of duty status (RODS) with the ELD?
Learn how to identify and resolve ELD malfunctions and data diagnostics that affect the ELD data recording and compliance. See the visual indicators, problem codes, solutions and steps for each event on the Motive ELD device.
ELD malfunctions explained. Wondering how you’re supposed to handle ELD malfunctions? Get step-by-step instructions according to the FMCSA for what to do during an ELD malfunction.
May 28, 2024 · Check the color of your right LED light (Solid Red/Blinking Red) while the Driver App is disconnected and the engine is running. 11. Before logging in back to the Driver App, check your ELD's serial number.
Here is the motive eld (Electronic logging device) Walkthrough video. Learning how to use this properly is so crucial to staying in compliance while running freight.
- 10 min
- 39.8K
- Bigg Vic Tv
Built for managers. Reduce HOS violations and time spent on ELD compliance tasks by up to 50% by taking a proactive approach to risk management with our compliance management suite. Designed for drivers.
