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Aug 1, 2022 · Ship eligible returns prepaid and insured, and include a copy of the receipt so your credit can be easily processed to: Sales Division, 4121 Pinnacle Point Dr, Dallas, TX 75211. Neiman Marcus store purchases may be returned by mail to the store in which they were purchased. Gift Returns By Mail.
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- Assistance - Neiman Marcus
Mar 1, 2024 · Contact us! 7 Days a week, 6 am to Midnight Central Time 1.888.888.4757 Email us
1.888.888.4757. For a question regarding your online order, contact a Neiman Marcus associate for assistance 7 Days a week, 6 am to Midnight Central Time.
- Neiman Marcus Return Policy
- Does Neiman Marcus Offer Full Refunds?
- Can I Return A Neiman Marcus Item Without The Box Or Original Package?
- How Long Do You Have to Return An Item to Neiman Marcus?
- Does Neiman Marcus Accept Returns Without A receipt?
- How Long Do Neiman Marcus Refunds take?
- Can You Return An Online Purchase to The Store?
- What Is The Neiman Marcus Customer Service Phone number?
- Does Neiman Marcus Offer Chat Support?
- How to Check Neiman Marcus Order Status
Due to the high-end nature of their products, Neiman Marcus' return policy is pretty strict. While it is possible to return or exchange Neiman Marcus merchandise within 30 days of purchase, the item should be so pristine that it could realistically be put right back on the rack or shelf. Neiman Marcus isn't the sort of store where you're able to bu...
Yes, as long as the item is returned within 30 days and in the same condition as when you first purchased it. All items must be unworn, undamaged, and returned with any original packaging.
If the merchandise in question has been worn, damaged, or is no longer in the original packaging, then you may be out of luck. Clothing should still have the original tags, so make certain you try everything on before removing them. If your item does not meet these standards, it may be worth contacting customer service or visiting a Neiman Marcus s...
In-Store
Neiman Marcus will accept returns for any items you purchased in one of their stores for up to 30 days from the date on your receipt.
Mail Orders
If the product was delivered by mail, then free returns are accepted within 15 days of delivery.
Gift Returns
Neiman Marcus is not very transparent about whether there is a time limit for returning items you may have received as a gift. In this instance, you will likely need to contact customer assistance for further guidance.
The upside of Neiman Marcus' policy that all items be returned in their original packaging, complete with tags, is that it's an easy way to prove that you did indeed purchase them from Neiman Marcus. As long as your item is in its original condition, complete with tags and/or original packaging, you may still be able to return it or qualify for a N...
Neiman Marcus advises allowing anywhere from 10 to 14 business days to process returns. Any refunds will be credited to the original form of payment used to purchase the item.
Yes, Neiman Marcus will accept eligible returns for online orders within 30 days of the delivery date. Bring the eligible item to any Neiman Marcus store along with your receipt and/or return slip, which you can create and printout online, using your order number.
The Neiman Marcus customer service phone is 1.888.888.4757 and is available 7 days a week from 6 am to midnight CT. There's also an automated credit service line available at 1.800.685.6695 for things like account information, change of address, etc. You can also text Neiman Marcus for customer service assistance anytime at 972.476.1801.
If you prefer to contact customer service via chat, you can do so by clicking on the "live chat" button on the Neiman Marcus contactpage.
Head to this pagein order to track your Neiman Marcus order status or shipping status. Simply enter your order number, along with your email address or phone number, and select "track order."
Please do not include any credit card or account information. To find out how we handle your e-mail address and personal information, please read our Security & Privacy policy. Note: To ensure our reply reaches your inbox, please add CustomerCareNM@neimanmarcus.com to your address book.
Please provide an order number and email address or phone number to find an order.
People also ask
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Jun 28, 2023 · Sorry, we're unable to find your order. Please check your records and try again, or call Customer Care at 1.888.888.4757.
