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  1. Learn how to return items purchased online or in stores by 40 or 30 days, respectively, for full or partial refunds. Find out the shipping options, costs, exceptions and special instructions for Nordstrom Rack orders.

  2. If you have questions, contact customer care at 1.888.966.6283. If you paid with a credit or debit card and a Nordstrom Rack or Nordstrom gift card, you will receive the refund in the original form of payment used to purchase the items if all items are returned or canceled.

  3. Learn how to return or exchange any item purchased at Nordstrom or Nordstrom.com, including Nordstrom Rack locations. Find out the refund options, credit methods, time limits and special cases for different types of merchandise.

  4. We usually refund you within 14 business days. Due to the impact of COVID-19, it may take longer than usual to process your return. We’ll refund your original form of payment. If you paid with a Gift Card, we’ll send you an e-gift card via email.

  5. Free returns available through curbside, in-store, or by mail to provide you with a seamless returns experience. Learn more about our returns and exchanges policies.

  6. Oct 12, 2023 · Nordstrom Rack has different policies from Nordstrom for online and in-store returns. Learn about the time limits, shipping charges, and exceptions for returning items to Nordstrom Rack.

  7. Mar 27, 2024 · Learn how to return items to Nordstrom Rack within 30 days for in-store purchases and 40 days for online purchases. Find out what items are non-returnable, how to avoid shipping fees, and how to get a gift card for late returns.

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