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  1. PayPal Balance account required for certain features, but not to have the PayPal Prepaid Card. Transfers may not exceed $300 per day/$2,000 per rolling 30 days and are limited to the funds available in your PayPal Balance account. Transfers may only be made in the name of a valid PayPal Prepaid Mastercard Cardholder.

    • Log In

      PayPal Prepaid Mastercard

    • Activate a Card

      PayPal Prepaid Mastercard

    • Contact Us

      For full functionality of this site it is necessary to...

    • How It Works

      Find out how to order, activate, & use your PayPal Prepaid...

    • PayPal Transfers

      PayPal Balance account required for certain features, but...

    • Order Your Card

      image/svg+xml 01_Paypal_white_card-mc...

    • FAQ

      All cardholders may call our toll-free Customer Service...

    • Sign Up

      image/svg+xml 01_Paypal_white_card-mc...

  2. Contact PayPal for answers to all of your online payment questions or to sign up for our services! PayPal is the world's leading online payment processor.

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  4. Contact PayPal through our Message Center on the website or in the app. Choose to ask the PayPal Assistant or be transferred to an agent during specific hours.

  5. Go to our PayPal Prepaid Mastercard® page and click Activate your Card Account here. When prompted, enter the 16-digit card number, CVC2 number, and PIN. Click Continue. Provide the required details.

  6. Choose Help . Choose the issue that most closely matches your reason for contacting us. If the information you’re shown doesn't answer your question, scroll down and select Contact PayPal Support. Depending on the issue, you'll see an option to Message us, access the Resolution Center, or Call Us.

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