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  1. www.playstation.com › en-us › supportPlayStation Support

    Get help with your PlayStation account, PS Store purchases, refunds, tiered services, games, hardware and repairs. Learn how to set up passkey, check important notices and access online safety tips.

  2. Find out how to troubleshoot your PlayStation issues online or contact PlayStation Support. Learn about account, store, subscriptions, games, hardware, connectivity, repairs and more.

  3. Select a category from below: Login and password. Account management. Family safety. Security and privacy. Account & Security. Find everything you need to know about your account and how to stay safe on PlayStation, including set-up help, log in support and more.

  4. Access Online Assistant. Enter your name and select Start Chat. Make sure you have access to your sign-in ID and your online ID. Select your issue and answer the chatbot questions. If your issue is solved, the chat ends. If your issue isn’t solved, you’re connected with a Support operator.

  5. Find out how to recover your account, verify your sign-in ID, update your system software, and more if you have trouble signing in to PlayStation™Network. Contact PlayStation Support for further assistance or check the guides for common issues and solutions.

  6. www.playstation.com › en-us › playstation-networkPlayStation Network

    PlayStation Network is where you can enjoy online gaming, entertainment, friends, shopping and more on your PlayStation consoles and other devices. Sign in to your PSN account, join PlayStation Plus, check network status, explore PlayStation Store, and discover PlayStation Stars.

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  8. Select a category from below: Console set up. Account and login. Internet connection. Connectivity. Find everything you need for help with connecting to PlayStation Network, check PSN status and troubleshoot your Wi-Fi or wired internet connection.

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