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Apr 12, 2020 · I finally figured it out. You have to scroll down all the way to the bottom of the https://help.shopify.com/en help page, click on the link to Contact Shopify Support, enter your store address, which takes you to https://help.shopify.com/en/questions#/shop-select, then type online chat in the question area, and then finally you get this screen ...
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May 3, 2021 · 2 0 1. 05-03-2021 09:03 AM. Hi Shopify Community. Not sure if any of you face the same issue as me. I am trying to contact Shopify support, but was informed that they do not accept incoming messages. Everything has to be done via their Shopify Help Center. And that's where I am very frustrated.
Some examples of customer service strategies to try are: Providing clear return and shipping policies that you are prepared to uphold. Giving your customers a way to contact you to ask questions about products and orders.
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Sep 11, 2023 · In this article, we’ll unpack all the different ways in which you can seek customer support from Shopify. With social media, live chat, email, phone, forum, and online self-service assistance all available, you’re spoilt for choice – so let’s dig in.
Dec 18, 2021 · 33. 7.1K views 2 years ago Shopify Tips & FAQs | Ecommerce TV by Nick. This video demonstrates step-by-step instructions on how to contact Shopify Support by Phone. Based on Shopify Community...
