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  1. Mar 22, 2024 · Choose your issue. If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting: The TV has no power. TV turns off or randomly restarts. An LED keeps blinking on the TV. Slow or unresponsive remote. Missing channels & signal quality.

  2. Troubleshooting. Start here Experiencing trouble? Start here. Picture (quality)/screen. Keyboard. Broadcast reception. Sound. Network (Internet/home)/apps. Remote control/accessories.

  3. May 6, 2024 · Troubleshooting. Performing a power reset or restart of your TV may resolve this issue if it's caused by a temporary malfunction. Power reset. Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in.

  4. Feb 27, 2024 · This video provides a few tips to troubleshoot and fix potential issues with your BRAVIA™ TV, including: Slow performance. Power reset of the TV or router. App issues. Self-diagnostic tool. Factory reset. Reaching additional Sony support resources.

  5. Guided Support. Available for Google TVs, Android TVs, and LED/LCD TVs. Android TV and Google TV are trademarks of Google LLC. Enter your model number to get started. Use this troubleshooter to identify and fix common problems. How to find my model number Model Number. -- OR -- Continue without a model number. Product Repair Product Repair.

  6. Before you start. Most issues can be resolved by following easy troubleshooting steps. First step: with the supplied remote control, perform a soft reset. This video provides additional basic troubleshooting tips.

  7. Aug 26, 2020 · Try turning on the TV by pressing the POWER button on the TV, then try turning on the TV by pressing the POWER button on the supplied remote control. If the TV turns on and off using the POWER button on the TV but doesn't respond to the remote control, troubleshoot the remote control. If the TV still fails to turn on, continue troubleshooting.

  8. Save time, fix your TV online: Step-by-step guidance Swift solutions Avoid future issues. Missing channels & signal quality. An LED keeps flashing on the TV. The TV has no power. TV turns off or randomly restarts. External inputs & peripherials. Poor audio quality, mechanical sounds or no audio. Network, WiFi & Internet.

  9. Most issues can be resolved by following easy troubleshooting steps. First step: Try performing a soft reset. Point the remote control at the illumination LED or status LED. On the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears. Notes: The TV restarts automatically.

  10. Mar 4, 2024 · Go to Advanced Settings. Select Network status. Select Check Connection. Under ‘ do you want to check the connection’, select YES. The diagnosis will begin. You will see your connection results after a few minutes. If everything appears as failed, do the following: Press the HOME button. Select Settings. Under NETWORK & ACCESSORIES, choose Network.

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