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    • “There are only two industries that call their customers “users”: illegal drugs and software.”
    • “If you’re not paying for the product, then you are the product”
    • “I’ve uninstalled a ton of apps from my phone that I felt were wasting my time. All the social media apps, all the news apps and I’ve turned off notifications on anything that was vibrating my leg with information that wasn’t timely and important to me right now.
    • “Nothing vast enters the life of mortals without a curse.”
    • Who’s in Charge?
    • Where Is Your Attention?
    • Who’s Watching You?
    • What Do They Want?
    • Do We Create Our Connections?
    • Is It Designed to Be Addictive?
    • Tool Or Drug?
    • Is It Really A Drug?
    • How Do We cope?
    • Do I Have Any Control?
    • GeneratedCaptionsTabForHeroSec

    “Never before in history have fifty designers—25-35 year old white guys in California–made designs that would impact two billion people. Two billion people will have thoughts that they didn’t intend to have because a designer at google says this is how notifications work on that screen you wake up to in the morning.”

    “They are competing for your attention. So Facebook, Snapchat, Twitter, Instagram, YouTube—companies like this, their business model is to keep people engaged on the screen. Let’s figure out how to get as much of this person’s attention as we possibly can. How much time can we get you to spend? How much of your life can we get you to give to us?”

    “What I want people to know is that everything they’re doing online is being watched, is being tracked, is being measured. Every action you take is being carefully monitored and recorded.”

    “At a lot of these technology companies there are three main goals. There’s the engagement goal, to drive up your usage to keep you scrolling. There’s the growth goal, to keep you coming back and inviting more friends and getting them to invite more friends. And then there’s the advertising goal, to make sure that as all of that’s happening we’re m...

    “We’ve created a world in which online connection has become primary, especially for younger generations. And yet in that world anytime two people connect, the only time it’s financed is through a sneaky third person who’s paying to manipulate those two people. So we’ve created an entire global generation of people who are raised within a context w...

    “Everytime you see it there on the counter and just look at it. And you know if you reach over, it just might have something for you. So you play that slot machine to see what you got. That’s not by accident. That’s a design technique.”

    “If something is a tool, it genuinely is just sitting there waiting patiently. If something is not a tool it’s demanding things from you. It’s seducing you. It’s manipulating you. It wants things from you. And we’ve moved away from having a tools-based technology environment to an addiction- and manipulation-based tech environment. Social media isn...

    “Social media is a drug. We have a basic biological imperative to connect with other people. That directly affects the release of dopamine and the reward pathway. Millions of years of evolution are behind that system to get us to come together and live in communities, to find mates, to propagate our species. So there’s no doubt that a vehicle like ...

    “We’re training and conditioning a whole new generation of people that when we are uncomfortable or lonely or uncertain or afraid, we have a digital pacifier for ourselves that is kind of atrophying our own ability to deal with that.”

    “Over time, you have the false sense that everyone agrees with you because everyone in your news feed sounds just like you. And that once you’re in that state it turns out you are easily manipulated, the same way you’d be manipulated by a magician. A magician shows you a card trip and says, ‘Pick a card, any card.’ What you don’t realize was that t...

    Learn how technology companies manipulate your attention, behavior, and connections in this Netflix documentary. See memorable quotes from experts and tips to regain control over your devices.

  1. Find 30 best quotes from the book and documentary The Social Dilemma, which explores the dark side of social media and technology. Learn how social media platforms manipulate, exploit, and threaten democracy and mental health.

  2. The Social Dilemma documentary exposes the hidden side of social media platforms and their impact on society. Read some thought-provoking quotes from the film that will make you rethink your relationship with social media.

    • “If you’re not paying for the product, then you are the product” — Daniel Hövermann. Jaron Lainer, a computer scientist and virtual reality pioneer, responded with a slight disagreement: “It’s the gradual, slight, imperceptible change in your own behavior and perception that is the product.”
    • “There are only two industries that call their customers “users”: illegal drugs and software.” — Edward Tufte. It’s unsettling to consider that some of the most powerful people in the world refer to human beings as users of their product.
    • “Nothing vast enters the life of mortals without a curse.” — Sophocles. A cynical outlook on life, but he’s not wrong. Just like people have good and bad sides, there’s a good and a bad side to everything.
    • “We curate our lives around this perceived sense of perfection because we get rewarded in these short term signals: hearts, likes, thumbs up and we conflate that with value and we conflate it with truth.
  3. Sep 14, 2020 · The Social Dilemma is a Netflix documentary that exposes the dark side of social media and technology. It features interviews with tech insiders who reveal how platforms manipulate our attention, behaviour and perception for profit.

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  5. Aug 6, 2023 · Explore the social dilemma of social media through 10 inspiring quotes and insights. Learn how social media affects our communication, information, identity, mental health, and society.

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