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May 1, 2024 · Troubleshoot account access. You can resolve most common account access problems by requesting your My Account username or password online. If you encounter a different issue and can’t find the information you need online, you can call the ThriftLine to speak to a ThriftLine Representative for help. Setting up My Account
May 31, 2023 · If you have any trouble setting up access to your TSP account or logging in to My Account, check our troubleshooting tips. Set up account access You can manage your TSP account online in My Account and by phone through the ThriftLine.
Jun 10, 2022 · If you need to change your password or two-factor authentication method, you can log in to the Online Account Management portal to change these settings.
Oct 17, 2023 · You can access your account information and perform certain transactions, such as interfund transfers, when you call the ThriftLine and use the automated response system. To access your account through the ThriftLine, you’ll need your TSP account number and Personal Identification Number (PIN).
Feb 1, 2023 · While the Thrift Savings Plan overseers work to fix the TSP website and system behind it, users report ongoing problems: mainly long telephone wait times and a lack of control over monthly withdrawals.
May 24, 2024 · Get help from AVA, the TSP virtual assistant, to get answers to general questions. To ask AVA account-specific questions and to connect to a ThriftLine Representative during business hours for a live chat session, log in to My Account and select the icon found on the bottom right of the page.
Jun 1, 2024 · My Account. TSP Account Number. User ID. Forgot your account number or user ID? My Account, Plan Participation, Investment Funds, Planning and Tools, Life Events and ...
