Search results
- You can find your account number in MyAccount, and on your EDF bills, emails and letters.
www.edfenergy.com › help-support › faq
People also ask
Can I register with EDF Energy for my feed-in tariff?
Where do I Find my tariff details?
Where can I find my energy account number?
How do I pay my EDF Energy Bill?
You can find your account number in MyAccount and on your EDF bills, email and letters. You can find your tariff's name and other important details – like exit fees, end date, unit rates and standing charges – in several places: MyAccount. Select 'Tariff details' from the menu; then click 'Tariff information label'. Your contract
- What's My Electricity Meter number?
- What's A Prepayment meter?
- Where and How Do I Top Up My Electricity meter?
- Where Is My Electricity meter?
- How Do I Take A Meter Reading?
- Why Is My Electricity Meter Flashing Red?
- Why Is My Electricity Meter blank?
- What Should I Do If There Is A Power Cut?
- How Do I Get A New Electricity Connection?
- How Do I Get The Electricity reconnected?
An electricity meter serial number or MPAN (Meter Point Administration Number) is a unique number, which identifies the meter at your home. This number can be found on your electricity bill – it is usually on the bottom left. This guide can help you with any bill questions.You can also usually find the number on your meter too – it's usually on the...
A prepayment meter is a meter that requires you to pay for your energy before you use it. You top up a key or smart card at shops which have Payzone or PayPoint signs. You then insert your key or card into the meter to add credit instantly. If you’re on a prepayment meter and want to switch to a different kind of meter, you’ll need to get in touch ...
You can top up at any shop or Post Office with the Payzone or PayPointsigns. Look out for shops with the sign in their windows. A lot of small, local shops can do this for you or convenience stores like Tesco Local. Some prepayment suppliers now let you top up online or via the phone – check with your energy provider how you can pay.
If you can’t find your meter inside your property, then you may need to look outside. You're looking for your meter box, which is mostly likely white. If you live in a flat or an apartment, you might find your meter on the ground floor. Each meter should be labelled with the corresponding flat – if not, you’ll need to contact your landlord, and the...
Taking a meter reading is usually simple. You need to note the first five figures shown left to right, ignoring any numbers in red and any numbers after the decimal point (sometimes in red). Some meters can be a little complicated. If you're having issues, this page on reading your meter will help. When you have a smart meter, you don't need to tak...
It’s completely normal for there to be a flashing red light on your meter. In fact, the light shows that energy is being used – and sometimes, it will flash faster if there is more energy being used.
Meters can go into sleep mode and seem to have no display. Pressing a button on the main panel should revive the screen display. If you're worried your meter is broken, you need to contact your energy provider, and they'll tell you what to do.
In an emergency, you can call your Local Distribution Network Operator. To find out who your Local Distribution Network Operator is and to learn more about what you should do in the event of a power cut, visit the Energy Network Association site.
Are you setting up a business in new premises or developing a property? Then you’ll need to apply for a new electricity connection. You’ll need to get in contact with your Distribution Network Operator (DNO) to set up a new connection. You can find out who your DNO is and get in touch here.
If you've recently moved to a new house or set up a business in a brand new or old building that has been disconnected, you might need to sort out getting the electricity reconnected. If you are a new customer and the building has a power connection but the supply is off, you need to contact your chosen energy supplier for re-connection. It's advis...
Can I register with EDF Energy for my Feed-in tariff? Yes, you can register with EDF Energy or approach any other FIT licensee (a new supplier) to continue to receive FIT payments. Where can I find my FIT ID?
We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
Please check with your service provider if you're unsure. Click here to simply compare and see the benefits of our various tariffs, using the Tariff Information Label (TIL)
Aug 3, 2022 · These functions allow customers to do things like check your EDF Energy account balance, submit meter readings and find out when your tariff ends or when your next payment is due. Prior to the closure of the SmartHome website, you could also get the following smart appliances from EDF Energy:
