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Dec 20, 2022 · I want to make a complaint. If for any reason, you might want to complain about something to EDF, there are a few different ways you can get in contact: Call: 0333 200 5101. Email: complaintresolution@edfenergy.com. Text: 07481341928. WhatsApp: 07480802942. he EDF live chat.
- 0333 200 5100
- Click here to be redirected
- customer_correspondence@edfenergy.com
- FreepostEDF EnergyPlymouth
Our customer services and operations teams are instrumental in helping our business to grow and flourish. In return, we’ll make sure that’s exactly what happens with your career. EDF is Britain's biggest generator of zero carbon electricity (1), and our roles in customer services and operations give you the opportunity to put the customer ...
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Changing suppliers with Energy Switch Guarantee. The Energy Switch Guarantee is an agreement between electricity and gas suppliers to make switching easier. When you join EDF, we'll handle everything for you. This means: Your energy supply won't be interrupted. The switching service is free.
- It's best to have your recent energy bill to hand as that will have all the information you need, including your electricity and/or gas use. If you...
- Yes! It's really worth switching your electricity and gas supplier or, at least, having a look at the market on a regular basis. At the moment this...
- Keep up to date with the process of your switch online or in the app. There's no need to call us – just sign up for MyAccount to get started.
- If you want to cancel your switch to us, you should let us know straight away. What happens next depends on whether we've started supplying you wit...
- No, you don't. We'll do that for you. Be sure to give us your meter readings. We'll be in touch with your old supplier to ensure they send you an a...
Join EDF today as a Customer Service Advisor (although we call them Energy Specialists because they really know their stuff). There’s never been a more exciting time to join our Retail business! Our teams are growing and we want to welcome lots more people into our EDF family. We put people at the heart of everything we do.
Customer service jobs. Delivering an exceptional service to our customers is our priority. You don’t need previous experience working in a contact centre or customer services to join our team. You’ll enjoy this role if you care about our customers and are passionate about your desire to help them. Apply.
Aug 3, 2022 · You can ring the EDF Customer Service Team on 0333 200 5100. This line is open Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m. You can also contact the EDF Energy Complaints Team via WhatsApp on 07480 802 942 or by sending a text message to 07481 341 928.
Aug 3, 2022 · EDF Energy Trustpilot reviews are generally positive with 79% of 29,355 reviews rating EDF as either ‘Excellent’ or ‘Good’. This is compared to around 17% of customers who rated EDF as ‘Poor’. Overall, EDF Energy is rated 4.1/5. We discuss the customer reviews more in depth on our EDF Energy reviews page.
